Job Title: Aquatics Manager (Emergency Hiring / Immediate Start)
Location: Hamden & North Haven, CT (In-Person & In-Water)
Starting Pay: $22.00 / hour + $1,000 Travel Bonus
Employment Type: Part-Time (15–25+ hrs/week with growth potential)
About Us
At British Swim School, we are more than just a swim lesson provider—we are a survival school first and a learn-to-swim school second. We strive to make a lasting impact within our local communities by combating child drowning statistics and providing water safety skills in a fun, positive environment. We invest heavily in our team members to support our core mission: "To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer—and to ensure the survival of the littlest."
The Opportunity
We are seeking an energetic, people-first Aquatics Manager for an immediate start. This role is equal parts leadership, hands-on instruction, and community engagement. You will lead from inside the pool—teaching lessons, training and mentoring instructors, and building warm, trusting relationships with parents and families.
If you are an extroverted leader who loves working with children, excels at interpersonal communication, and genuinely cares about making a difference, we want to hear from you!
Urgent Onboarding & Travel Requirements
Due to an unexpected opening, this is an emergency hire requiring immediate availability for onboarding and out-of-state training:
- Pre-Travel Onboarding (By Oct 17): Complete ~20 hours of paid online training (Zoom lectures & self-paced modules).
- In-Person Training Trip (Oct 17 – Oct 24): Fully covered trip to Texas for intensive brand/safety training. includes a $1,000 travel bonus!
Schedule & Hours
- Phase 1 (Nov – Jan): Minimum 15 hours/week (Hamden Pool)
- Mondays & Thursdays: 2:30 PM – 7:30 PM
- Saturdays: 8:30 AM – 1:30 PM
- Phase 2 (Starting Jan): Minimum 25 hours/week (Hamden & North Haven Pools)
- Adds Tuesdays (North Haven): 2:30 PM – 7:30 PM
- Adds Wednesdays: 1:30 PM – 6:30 PM
- Growth & Flexibility: As operations expand, weekly hours can grow, adjust, or become more flexible based on performance and availability.
Key Responsibilities
- In-Water Leadership: Teach swim and survival lessons, conduct in-water observations, and provide supportive feedback and ongoing coaching to the instructor team.
- Team Management: Interview, hire, onboard, and schedule swim instructors and pool staff to ensure smooth daily operations.
- Parent & Community Engagement: Serve as the friendly face of our program, chatting with parents, answering questions, and maintaining positive customer relations.
- Compliance & Safety: Maintain brand standards, log required instructor certifications, track skill development, and document any employee, customer, or pool incidents.
- Scheduling: Oversee employee schedules and pool lesson allocations.
Qualifications
Required:
- High School Diploma or equivalent.
- Strong, vibrant personality—extroverted, welcoming, highly organized, and an excellent listener/communicator.
- Passion for working with kids and serving the community.
- Proficient with Microsoft Office products.
- Full availability for the required online training window (pre-Oct 17) and Texas travel (Oct 17–24).
Preferred:
- 1+ years of customer service and/or team management experience.
- Background in swimming, aquatics, fitness instruction, or athletics management.
- Lifeguard, CPR, and First Aid certifications (can be obtained during training).
- Certified Pool Operator (CPO) certification (a plus).
Compensation & Perks
- Competitive Pay: $22.00/hr starting rate.
- Bonus: $1,000 bonus for Texas trip completion+ performance bonus opportunities.
- Paid Training: Fully paid online, Zoom, and in-person training.
- Paid Travel: Flights, accommodation, and expenses covered for out-of-state training.
- Impact & Culture: A supportive, purpose-driven workplace where you make a lifesaving impact every day.
Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”