AR Specialist / Collections Representative

Shamrock Roofing & Construction is a family-owned roofing and construction company headquartered in Kansas City and has been operating since 1977. In the last few years, our business has exploded in the Midwest with additional locations in Nebraska, Iowa, Oklahoma, and Arkansas. This growth has allowed us to expand our team and offer more employment opportunities at home and surrounding markets. Although we've grown exponentially, we haven't lost the "family-owned" business feel.

We're seeking an Accounts Receivable Specialist - Collections Representative to join our growing team. This role focuses on managing collections, coordinating with insurance companies, and supporting homeowners to ensure timely payments.

Job Description:

• Contact insurance companies to follow up on pending payments for completed projects
• Serve as the liaison between Project Managers, Insurance Companies, and homeowners
• Negotiate and establish payment plans when necessary
• Locate debtors and initiate recovery processes
• Ensure accurate documentation of all communications and transactions
• Assist other team functions as needed (Invoicing, Permits/Licensing, etc.)
• Perform additional duties as assigned by management

Compensation & Benefits:

• Full-time, In-office position (Monday-Friday, 8:00 a.m. to 5:00 p.m., one-hour lunch)
• Hourly Pay: $20.00 - $21.00 per hour
• Medical, Dental, and Vision insurance after 30 days
• PTO accrual begins after 30 days
• 401(k) eligibility after 6 months
• All new hires are subject to a 90-day probationary period

Our Hiring Process:

• Phone interview with our Recruiting Team.
• Complete a brief one-way video interview to help us get to know you.
• In-person interview with the Hiring Manager.
• Must be persistent and have a "won't take no for an answer" attitude towards insurance companies.
• Must be a problem solver; capable of figuring things out and finding new avenues to approach issues to achieve the desired outcome
• Working knowledge of G Suite is a plus
• Prior experience is a plus
• Quick thinking and adaptability
• A positive "can-do" attitude
• Great with hard deadlines

Disclaimer: Shamrock Roofing & Construction participates in the E-Verify Program for I9 Verification. Shamrock Roofing & Construction provides equal employment opportunities to all employees and applicants, prohibiting discrimination based on race, color, religion, sex, national origin, age, disability, sexual orientation, and genetic information.