Stars and Strikes is looking for a customer service representative to join our team in our Stone Mountain center. This person will drive customer satisfaction by fielding inquiries, addressing interest and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
Consult on customer success - Advise customers on how to successfully get value for there dollar
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Requirements
Experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritizaion skills
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Numbers & Facts
Location
Stone Mountain, GA
Skills
Communication Skillsunmatched
Consultingunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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