Archive Advantage Production Manager: DKA helps individuals with disabilities and behavioral health issues become employed. Archive Advantage, our digital archiving business, serves customers and gives DKA clients hands-on job training.As Production Manager, you will oversee the entire Archive operation: lead the team, delight customers, grow revenue, run marketing campaigns and keep projects accurate and on time. This is a full-time, exempt, on-site leadership role on the DKA manager team.Essential DutiesKeep Archive operations accurate and on time, including quotes, "Holds," payments, inventory and supply ordersHire, train, supervise and coach Archive and DKA staff, including performance reviews, timekeeping in ISolved and coverageMake sure staff finish paperwork, reports and required training (Relias, BHT, cyber security)Serve as quality control for staff and client workTeach staff and clients to use scanning equipment and software such as Proton and PhotoshopCoach clients on professional conduct and step in as a hands-on job coach when neededWork with clients' support teams and other managers to build training programsProtect confidentiality under HIPAA, DRM and Federal Copyright Regulations, and follow all policies, contracts and RBHA regulationsSupport marketing and community engagement, and take on other duties as assignedRequirementsHigh school diploma or GED requiredAssociate's degree or higher in business, behavioral health, computer science or a related fieldBehavioral Health Technician (BHT) certification or equivalent3+ years of industry-related experience, including 1+ year supervising staffExcellent communication, leadership, problem-solving and organizational skillsProficient with Microsoft OfficeKnowledge of SAMHSA guidelines, the NASW Code of Ethics and the DSM-5-TRAble to obtain fingerprint clearance within 90 days, and pass a background check and drug screeningCurrent CPR and First Aid certification, or able to obtain it upon hireReliable transportationAble to lift up to 50 pounds at times (medium-duty work)DKA is an equal opportunity employer.