Area Control Shift Supervisor (Operations Support Specialist 3/4)

What You Will Do

This position will be filled at either the Operations Support Specialist 3/Operations Support Specialist 4 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

The Area Control Team (TA55-OPS4) helps keep work at TA-55 safe, coordinated, and on schedule, 24 hours a day, 7 days a week. As an Area Control Shift Supervisor, you will lead the Area Controllers on your shift and serve as a key contact when facility conditions, competing priorities, or resource needs affect planned work. You will work with production teams, facility personnel, work-owning organizations, and management to resolve issues and support daily operations in PF-4, PF-5, and other TA-55 facilities as needed. This position requires rotating shifts, which may include nights and weekends.

Your responsibilities will include:

• Lead and support Area Controllers during your shift, assign or communicate daily priorities, and ensure important information is passed to the next shift.
• Coordinate with work-owning organizations, production teams, resident groups, Work Execution managers, and OIC management to address facility needs and keep work moving.
• Review the daily floor schedule, attend shift briefings and scheduling meetings, and help coordinate work release, available workspaces, and facility support resources.
• Identify scheduling conflicts, competing resource needs, or facility conditions that could delay work; work with the responsible teams to resolve them.
• Serve as a primary contact for program-related facility issues. Identify who needs to respond, communicate impacts and next steps, and track issues until they are resolved.
• Monitor facility housekeeping and compliance concerns, including excess materials and transient combustibles; coordinate removal, disposal, or other corrective actions with responsible organizations.
• Support incident and operational issue management by helping coordinate investigations, document findings, and provide status updates or reports.
• Help ensure work follows approved schedules, operating procedures, integrated safety and security requirements, and ALDWP priorities.
• Pause or stop work when conditions are unsafe, unauthorized, or compromise security.

#SHIFTWORK

What You Need

Minimum Job Requirements

Operations Support Specialist 3 | $87,800-$143,000

At this level, you will help coordinate safe and compliant daily operations at TA-55. You must have:

• Advanced knowledge of facility or program operations, including work activities, deliverables, quality expectations, integrated safety, work control, and applicable procedures.
• Experience coordinating work and communicating with Area Controllers, work organizations, Work Execution managers, and facility management, including participation in daily shift briefings and work release.
• Strong verbal and written communication, interpersonal, and relationship-building skills.
• Proven ability to follow established policies and procedures and use Microsoft Teams, Excel, Word, and Adobe Acrobat.
• Ability to obtain Laboratory Area Controller qualification and a DOE Q clearance, and to wear required protective equipment.

Operations Support Specialist 4 | $106,400-$176,000

In addition to the Level 3 requirements, you must have:

• Expert knowledge of facility operations, including integrated safety, Formality/Conduct of Operations, facility availability, safety basis, integrated work management, and continuous process improvement.
• Demonstrated ability to research and investigate facility operations or operational quality issues, evaluate alternative solutions, and recommend corrective actions.
• Strong attention to detail, organizational, analytical, observation, and problem-solving skills; ability to manage several tasks and adjust to changing priorities.
• Advanced written and verbal communication, customer service, and relationship-building skills, including working effectively with internal and external stakeholders at all levels and beyond your area of expertise.
• Expert proficiency using typical business and project management software and computer hardware.

Education/Experience at Level 3: Bachelor's degree in a relevant field from an accredited institution and 5 years of directly related experience; or an equivalent combination of education and experience directly related to the occupation.

Education/Experience at Level 4: Bachelor's degree from an accredited institution and 8 years of directly related experience; or an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications

• Active DOE "Q" clearance
• Radiological Worker
• Familiar with LANL policies, practices, and procedures
• Proficient in the use of Microsoft Office and Adobe PDF software products
• Work Schedule: This position will require 24/7 coverage, which could involve working a revolving Shift/Weekend/Night schedule. Employee's may be eligible for shift differential pay when assigned by their manager. Shift/Weekend assignments are at the discretion of the manager.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 2 years.

Essential Job Functions (can perform with or without reasonable accommodation): Ability to lift 50 pounds and carry 35 pounds; Reading vision; Peripheral Vision, Depth Perception; Ability to speak; Ability to hear in a normal range (500 to 3000 htz). Ability to sit, crawl, stand, walk, run, and climb; in addition to reaching overhead, horizontally, and down; Free from chronic wounds or chronic rashes which disrupt the integrity of the skin that would prevent safe entry into controlled areas; Ability to use stairways, fixed ladders, and ladders up to six feet. Must be physically able to work in demanding environments.

Work Environment: Use of protective clothing, including safety glasses and radiological anti-contamination clothing.

Note to Applicants:Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China - including the special administrative regions of Hong Kong and Macau - as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of North Korea, and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid maternity and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-665-4444 option 1.