inSync Staffing Inc. logo

Area Customer Service Coordinator

inSync Staffing Inc.
  • Cleveland, OH
  • $18.50–$19 Per Hour
  • Instant Apply
6 days ago

Job Description

Pay rate: $18.50 - $19.00/hr, DOE
Hours: 8-5pm, M-F
Location: Cleveland, OH
Temp to hire

Summary:
  • Daily responsibilities will include printing, copying, scanning, mail sorting, mail delivery, and other office service tasks as needed including shipping, courier services, receptionist and hospitality services.
  • Possible reception coverage will also be needed and possible printer/copier first response (changing toner, delivering and adding paper, clearing jams, etc.).
  • Manager is looking for someone with top notch customer service skills.
  • Past experience with mail sorting/delivering, copy/production, printer first response, etc. will help.
  • Candidate should be comfortable on a computer and experience with Microsoft office, specifically Outlook, as well as Adobe is a plus.
  • The candidate should be able to lift up to 50 pounds.
  • There are multiple clients; one of the main worksite addresses is 600 Superior Ave, Cleveland, OH 44114 United States. The worker will be traveling around and covering several locations. The sites have free parking or the parking can be expensed.

Qualifications:
  • Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred
  • Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles
  • Requires valid, violation-free driver s license along with reliable transportation and minimum levels of auto insurance coverage
  • Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.
  • Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements.
  • Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers
  • Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency.
  • Possesses basic math skills.
  • Possesses judgment in making sound justifiable decisions and taking action in solving problems.
  • Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.
  • Possesses commitment to task by having started and persisted with specific courses of action.
  • Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances.
  • Possesses working knowledge of account services to facilitate job scheduling.
  • Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources
  • Possesses ability to resolve customer related issues.
  • Possesses ability to troubleshoot and coordinate problem resolution.
  • Possesses proficiency in the use of Microsoft and computers.
  • Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift

Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Numbers & Facts

LocationCleveland, OH
IndustryStaffing/Employment Agencies
Salary$18.50–$19 Per Hour
Company Size50 to 99 employees
Year Founded2014
Websitehttp://www.insyncstaffing.com/default.html

About Company

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.

Skills

  • Adobe Product Familyunmatched
  • Auto Insuranceunmatched
  • Communication Skillsunmatched
  • Copying Machinesunmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • Green Transportationunmatched
  • High School Diplomaunmatched
  • Identify Issuesunmatched
  • Lift/Move 50 Poundsunmatched
  • Mail Processingunmatched
  • Mathematicsunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Microsoft Product Familyunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Printersunmatched
  • Printingunmatched
  • Problem Solving Skillsunmatched
  • Quality Managementunmatched
  • Resolve Customer Issuesunmatched
  • Secondary Schoolunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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