Location: North Aurora, IL
Salary: $70,000–$75,000 annually, plus potential bonus
Position Type: Full-Time
Openings: 9
Immediate Hire – Multiple Positions Available!
Position Overview
We are seeking a hands-on, people-focused Area Manager – Fulfillment Operations to lead warehouse teams in a fast-paced, high-volume fulfillment environment. This role is responsible for managing and developing team leads and warehouse associates, driving operational efficiency, monitoring performance metrics, and maintaining a safe, productive workplace.
The ideal candidate has experience leading teams in a third-party logistics (3PL), e-commerce fulfillment, retail, or manufacturing environment. This individual will play a key role in meeting customer expectations, improving processes, developing talent, and ensuring daily operations run smoothly.
Available Schedules:
- Tuesday–Saturday: 6:00 AM–3:30 PM (2 openings)
- Tuesday–Saturday: 3:30 PM–1:00 AM (2 openings)
- Sunday–Thursday: 6:00 AM–3:30 PM (1 opening)
- Sunday–Thursday: 3:30 PM–1:00 AM (2 openings)
- Monday–Friday: 6:00 AM–4:00 PM (1 opening)
- Monday–Friday: 3:30 PM–1:00 AM (1 opening)
Candidates must be flexible and willing to work different shifts, including nights and weekends, as business needs require.
Key Responsibilities
- Lead, manage, and develop a team of 30+ warehouse associates, including temporary and full-time employees.
- Review workload forecasts and establish staffing and productivity requirements to meet operational goals.
- Collaborate with other Area Managers to balance labor resources and maintain efficient shift operations.
- Monitor key performance indicators (KPIs), including units per hour, productivity, on-time receiving and shipping, customer service-level agreements, and safety performance.
- Analyze performance data, identify opportunities for improvement, troubleshoot operational challenges, and implement effective solutions.
- Train employees on processes, procedures, quality standards, and performance expectations.
- Provide coaching, feedback, and accountability while supporting employee development and career growth.
- Develop team leads by providing the training, resources, and guidance needed to achieve performance goals.
- Promote employee engagement and contribute to a positive, collaborative workplace culture.
- Review and approve employee timecards daily.
- Serve as the primary point of contact for escalated operational issues, resolving problems quickly and effectively.
- Support workplace safety initiatives and ensure compliance with OSHA requirements and company safety procedures.
- Ensure products are handled, stored, and processed according to established safety, quality, hygiene, and contamination-control standards.
- Partner with internal departments and external stakeholders to maintain efficient workflows and meet customer expectations.
- Perform additional duties as needed to support business operations.
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