Amazon.com Inc logo

Area Manager, Pharmacy

Amazon.com Inc
  • Austin, TX
    7 days ago

    Job Description

    Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy.

    We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.

    #everydaybetter

    Key job responsibilities

    Review work forecasts and determine your productivity requirements to produce during

    the day to meet the overall building objectives.

    Partner with other Area Managers to balance labor ensuring that you are operating a balanced

    and efficient shift while meeting all of your goals.

    Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.

    Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

    Stand/walk for up to 12 hours during shifts

    Work in an environment where the noise level varies and can be loud

    Support all quality programs to ensure we are delivering the highest quality for our customers

    and adhering to all Pharmacy regulations.

    Proactively identify and lead process improvement initiatives and Lean tools

    You and your team of pharmacy associates are responsible for getting PillPack customers their

    orders. You are responsible for ensuring that you have properly trained people, and that their

    needs are addressed so they can focus on their jobs.

    In addition, one of the most important aspects of your job is to lead operational improvements

    and change with quality and speed.

    High attention to detail including proven ability to manage multiple, competing priorities

    simultaneously

    Ability to think strategically and execute methodically

    Ability to work in a fast-paced environment where continuous innovation is desired

    Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back

    up assumptions.

    Willingness to roll up their sleeves and do whatever is necessary

    Ability to clearly communicate data insights to others

    Perform other duties as assigned

    Numbers & Facts

    LocationAustin, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Forecastingunmatched
    • Medicationsunmatched
    • OSHAunmatched
    • Operational Improvementunmatched
    • Order/Customer Fulfillmentunmatched
    • Pharmacyunmatched
    • Pricingunmatched
    • Process Improvementunmatched
    • Regulationsunmatched
    • Safety/Work Safetyunmatched

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