Area Manager (Regional Business Manager)

Novartis AG

San Francisco, CA

JOB DETAILS
SKILLS
Adobe Acrobat, Biology, Brand Strategy, Business Administration, Business Plan, Cardiovascular, Coaching, Communication Skills, Competitive Analysis/Strategy, Competitive Research, Corporate Policies, Corrective Action, Cross-Functional, Customer Relationship Management (CRM), Data Quality, Develop and Maintain Customers, Disease, Distribution Channel, Diversity, English Language, Healthcare, Legal, Marketing, Onboarding, Patient Care, Performance Management, Performance Metrics, Performance Reviews, Pharmaceutical Sales, Pharmacy, Resolve Customer Issues, Risk Management, Sales, Sales Management, Succession Planning, Talent Management, Target Marketing, Team Building, Team Lead/Manager, Time Management, Value Selling, Vehicle Driving, Willing to Travel
LOCATION
San Francisco, CA
POSTED
9 days ago

Job ID

REQ-10083417

Jul 14, 2026

India

Available in: English

Summary

The Regional Business Manager/First Line Sales Manager (FLM) is responsible for leading a high-performing sales team to deliver exceptional customer engagement and achieve commercial objectives. This role requires strategic thinking, deep market knowledge, and the ability to translate national strategies into effective local execution.

About the Role

Key Responsibilities Lead and coach the team to achieve sales, productivity and performance targets through strong in-field coaching, call planning and disciplined execution. Create and execute regional/territory business plans aligned to brand strategy (targeting, coverage, quarterly priorities, cycle plans) and review progress through regular business reviews. Drive high-quality, compliant HCP engagement (cardiologists/physicians) using evidence-led, value-based selling; strengthen disease/patient pathway understanding and objection handling. Use sales and prescription insights, analytics and market intelligence to optimize targeting, improve call effectiveness and implement timely corrective actions. Ensure brand plan execution and KPI governance (coverage, call quality, demand drivers, availability) and manage risks across competition, access and supply. Operate within company policies and ethical codes Partner with Marketing, Medical, Value & Access and Supply to deliver regional initiatives, resolve customer issues and improve patient access where applicable. Build team capability through structured coaching (joint work, role plays, feedback), onboarding, performance reviews and talent development/succession planning. Develop key accounts and KOLs across priority institutions/clinics to build advocacy and sustain demand Support market access and institutional processes (where applicable) to improve adoption, affordability and continuity of therapy. Own forecasting and business hygiene: accurate outlook, budget/expense discipline, and timely reporting/documentation. Work with distribution/trade partners to ensure availability, primary-secondary alignment and stock/expiry risk control in priority channels. Drive omnichannel execution and ensure data quality, privacy and use of approved content. Continuously track competition and guideline/evidence updates and translate insights into local actions to protect and grow share. Essential Requirements: Bachelor's degree (Life Sciences/Pharmacy/Business or related). MBA/PGDM preferred. 6-10 years pharma sales experience; Cardiovascular/ Specialty therapy exposure preferred. 2-4 years team handling with strong coaching and performance management skills. Strong market understanding and ability to drive compliant, scientific/value-based HCP engagement. Experience with launch excellence / go-to-market execution and cross-functional ways of working. Strong analytics; proficient in MS Office. Strong communication, influencing and stakeholder management skills. High ethics and compliance orientation; working knowledge of promotional codes/SOPs. Employees with CRM team experience will be preferred High field orientation; willing to travel extensively within the region. Commitment to Diversity and Inclusion / EEO paragraph: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureBenefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.Read our handbook (PDF 30 MB)

Division

International

Business Unit

Sales

Location

India

Site

Maharashtra

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Sales

Job Type

Full time

Employment Type

Regular (Sales Manager)

Shift Work

No

Accessibility and accommodationNovartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Sales International India

Job ID

REQ-10083417

Area Manager (Regional Business Manager)

Apply to Job

Job ID

REQ-10083417

Area Manager (Regional Business Manager)

Apply to Job

About the Company

N

Novartis AG

Novartis provides healthcare solutions that improve and extend people’s lives. We use science-based innovation to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. Our company is focused on industry-leading divisions with innovation power and global scale: pharmaceuticals, eye care and generic medicines Novartis is headquartered in Basel, Switzerland. Novartis Group companies employ approximately 120,000 associates and its products are available in more than 180 countries around the world.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Biotechnology/Pharmaceuticals
FOUNDED
1996