Arena Janitorial Project Manager

Overview

Join ABM as an Onsite Project Manager specializing in janitorial operations within our dynamic Sports & Entertainment vertical. This leadership position combines operational excellence with strategic client relationship management, overseeing facility operations for premier venues while driving financial performance and operational efficiency.

As the primary point of contact for clients ranging from property management teams to C-suite executives, you'll be responsible for the complete operational and financial success of your assigned projects. This role offers the opportunity to lead diverse teams, implement cost-saving initiatives, and support business development in one of the most exciting industry verticals.

Pay: $85,000 - $95,000 annually 

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit  Recruiting Flyer - Staff & Mgmt

Hours: Daytime or evening hours. Flexibility is required for days and weekends

Responsibilities

Client Relations & Business Development
•    Maintain exceptional relationships with clients at all levels, from property managers to senior executives
•    Serve as primary liaison ensuring client satisfaction and proactive issue resolution
•    Identify opportunities for service expansion and operational improvements
•    Support new business development initiatives

Operations Management
•    Lead and manage diverse operations teams to ensure high-quality service delivery
•    Conduct regular building inspections to assess cleanliness, equipment condition, and safety compliance
•    Oversee facility operations aligned with contractual and financial objectives
•    Manage work order tracking and ensure timely completion of client requests
•    Coordinate outsourced services and manage vendor relationships

Financial & Administrative Oversight
•    Support budget preparation and manage cost-saving projects
•    Oversee payroll processes, inventory management, and procurement
•    Provide ongoing support for ABM's administrative, budgetary, and financial procedures
•    Prepare and submit professional reports, surveys, and incident documentation

Team Leadership
•    Ensure proper onboarding, training, and performance management of staff
•    Conduct safety and compliance training programs
•    Manage employee uniforms and Personal Protective Equipment (PPE)
•    Supervise staff development and maintain high-performance standards

Reporting & Communication
•    Report daily to ABM District Manager and organizational leadership
•    Collaborate with administrative, HR, financial, quality control, and safety departments
•    Prepare incident/injury reports as required
•    Process work orders for additional services through Corrigo system
 

Qualifications

Required Experience
•    1-3 years of facility or janitorial management experience
•    Proven leadership capabilities in project management capacity
•    Experience in fast-paced, customer-focused environments

Technical Skills
•    Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
•    Strong project management abilities
•    Excellent problem-solving and analytical skills
•    Attention to detail with ability to draw reliable conclusions from data

Key Competencies
•    Exceptional communication and interpersonal skills
•    Strong organizational and leadership abilities
•    Team management experience
•    Client relationship management skills

Preferred Qualifications
•    Bilingual capabilities (English/Spanish)
•    Experience in sports or entertainment facilities
•    Background in vendor management and contract oversight