ARMC Medical Assistant

ARMC Medical Assistant

Salary

$41,537.60 - $58,489.60 Annually

Location

Colton, CA

Job Type

Full-time

Job Number

26-03335ARMC-01

Department

Arrowhead Regional Medical Center

Opening Date

08/08/2026

Closing Date

9/4/2026 5:00 PM Pacific

FLSA

Non-Exempt

• Description
• Benefits
• Questions

The Job

MULTIPLE VACANCIES EXIST - APPLY TODAY!

Arrowhead Regional Medical Center is recruiting for Medical Assistants who assist healthcare providers and professional staff with the care of patients utilizing the population health management model in an ambulatory care setting. These positions will perform patient services which include basic administrative, clerical and medical outpatient services including but not limited to:

• Patient intake and obtain information relating to examinations and tests; update records and actively conduct outreach to patients
• Provide education and information to facilitate patient compliance with appointments, tests, treatment plans and goals to support continuity of care
• Monitor established treatment plans, medications, tests and examinations
• Participate in the adjustment of patient-centered self-management goals as needed, will utilize chronic disease registry reports to identify disease trends, and desired outcomes while understanding the Chronic Care Model
• Prepares patients/clients for examinations and procedures including positioning, draping, shaving, an disinfecting treatment sites
• Performs screening tests, collects specimens and vital signs
• Updates healthcare professionals; may perform blood withdrawal or administer injections with appropriate supervision, training and/or certification
• Assists patients in ambulation and transfer; Verifies patient's health insurance information, contact health insurance to verify eligibility and/or authorization for treatment
• Submit treatment authorization requests into the EHR database, check treatment authorization requests, and follow-up on status of requests

Medical Assistant positions are allocated to the ARMC hospital facilities in Colton and to the Arrowhead Family Heath Centers located in Fontana, Rialto, San Bernardino, and Redlands. Referrals to vacancies and assignments can be made to any clinic location depending on the needs of the department. Applicants location preferences will be taken into consideration whenever possible; please indicate you preferences in the Supplemental Questionnaire.

For more detailed information, refer to the official San Bernardino County Medical Assistant job description.

EXCELLENT BENEFITS

To review job-specific benefits, refer to Summary of Benefits and the Memoranda of Understanding (MOU)

ARROWHEAD REGIONAL MEDICAL CENTER

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empires newest medical school.

To learn more about Arrowhead Regional Medical Center, please visit: www.arrowheadregional.org

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants selected for these positions must pass a background investigation and verification of employment history and education.

Certifications: Applicants chosen for this position must possess a valid Healthcare Provider level Basic Life Support (BLS) certification at the time of hire. Additional certifications may be required depending on the needs of the department.

Shift Availability: ARMC is a twenty-four hour facility; applicants must be available to work all shifts, weekends and holidays. Shift differentials are provided.

Work Conditions: Working conditions may involve exposure to infectious materials.

Visa Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Applicants possess all of the following:

EDUCATIONSuccessful completion of a Medical Assistant program.

NOTE: Proof of completion of a Medical Assistant program (e.g. certificate or transcript) is required and MUST be submitted with the application by the filing deadline. For instructions on attaching a document, please visit:

Application Guide

EXPERIENCESix (6) months of full-time work experience within the past two (2) years assisting medical professionals with dressings, biopsies, treatments, and procedures and performing screening tests in a medical environment.

Desired Qualifications

Candidates possessing the following desired qualifications are encouraged to apply:

• California Phlebotomy Certification are highly preferred.

• Clerical experience to include performing a variety of office clerical tasks such as public contact, computer usage, data entry and answering the telephone.

• Bilingual fluency in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese.

Bilingual Compensation: Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.

Selection Process

Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by Friday, September 4, 2026 at 5:00 PM. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. It is to your advantage to include as much relevant and detailed work experience as possible.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process.

Technical & Inspection Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Instructions: The information from your complete County Application and the Supplemental Questions below will be used to determine whether applicants meet the minimum requirements for this position, and will provide the basis for a competitive evaluation with other candidates in the selection process. It is to your advantage to provide complete, organized and detailed responses to each question. Do not refer to a resume.

All work experience listed on the Supplemental Questionnaire must also be listed in the Work Experience section of your County Application in order to be evaluated.

• I understand.

02

PER DIEM and/or STAFF MEDICAL ASSISTANT Availability: Please indicate your availability for PER DIEM and/or Staff Medical Assistant positions. Note: Per Diem Medical Assistants are not Regular Positions within the County, and there should be no expectation of continued employment or guaranteed hours.

• I am interested in both STAFF MEDICAL ASSISTANT and PER DIEM positions
• I am only interested in STAFF MEDICAL ASSISTANT positions
• I am only interested in PER DIEM MEDICAL ASSISTANT positions

03

Education: Have you completed a Medical Assistant program? Note: Proof of successful completion of a Medical Assistant program (such as certificate or transcript) must be attached to your application. Applications that do not have a certificate or transcript attached will be denied.

• Yes
• No

04

If you do not attach proof of successful completion of a Medical Assistant program (i.e. transcripts, Medical Assistant certificate, etc.) your application will be rejected.

• I understand and have attached proof of successful completion of a Medical Assistant program.
• I do not have proof of successful completion of a Medical Assistant program and understand I will not move forward in the application process.

05

Certification: Do you possess a current (Not Expired) Basic Life Support (BLS) certification issued by The American Heart Association?

• Yes
• No

06

Shift: Must be available to work ALL SHIFTS (Day, Evening, Night, Weekend, Rotating, Swing, and Holidays). Note: if you do not indicate availability for all shifts, your application will be disqualified.

• Yes, I am available to work all shifts (Day, Evening, Night, Weekend, Rotating, Swing, and Holidays).
• No, I am not available to work all shifts.

07

Experience: Do you possess a minimum of six (6) months of full-time work experience assisting medical professionals in a medical environment within the past two (2) years? (Check all that apply)

• Yes, I possess (Front Office) experience
• Yes, I possess (Back Office) experience
• No, I do not possess (Front Office) experience
• No, I do not possess (Back Office) experience

08

Medical Assistant Front Office Experience: If you indicated (Front Office) experience in question #5, select all the duties you have performed. If no experience, select "N/A".

• Public Contact in Person
• Public Contact by Phone
• Basic Data Collection
• Insurance Verification
• Obtaining Medical Information
• Computer Usage
• Updating Records
• Preparing Charts
• Utilize Electronic Health Records
• Reviewing Status with Physicians
• Supporting Continuity of Care
• Utilize Chronic Disease Registry
• Provide Education and Information to Patients
• N/A

09

Medical Assistant Back Office Experience: If you indicated (Back Office) experience in question #4, select all the duties you have assisted with. If no experience, select "N/A".

• Phlebotomy
• Patient Intake
• Provide Health Education
• Utilize Chronic Health Model
• Reviewing Patient Medications, Tests, and Examination Results
• Dressings
• Biopsies
• Cultures
• Injections
• Vaccinations
• TB Testing
• Pap Smears
• Ear Lavage
• Staple Removal
• Other Screening Tests
• Other Procedures
• N/A

10

Experience: Select each environment in which you have worked. (Do not include clinical hours/training experience here). If no experience, select "N/A".

• Behavioral Health
• Family Practice
• Hospital Based Clinics
• Internal Medicine
• Pediatrics
• Primary Care
• Public Health
• Other
• N/A

11

Ambulatory Experience: Do you possess Front or Back office experience assisting medical professionals in an Ambulatory (Outpatient, Clinic, Doctors Office) setting?

• Yes
• No

12

Public Health Department Experience: Do you possess Front or Back office experience assisting medical professionals in the Public Health Department?

• Yes
• No

13

Patient Education: Indicate your experience with providing patient education. (Select all that apply) If no experience in patient education select "N/A".

• Provide information to patients (either verbally or with pamphlets) regarding healthy lifestyle and/or diseases to include chronic conditions such as heart conditions, diabetes, high blood pressure, asthma, etc.
• Recommend videos on various health topics
• Discussion about self management goals
• Scheduling Health Education classes
• N/A

14

Population Health Management: Indicate your experience assisting with population health management. (Select all that apply) If no experience with population health management, select "N/A".

• Initial Documentation
• Appointment Reminders
• Follow-up
• Referrals
• Chronic Disease Registry
• N/A

15

Personal Computer Applications: Indicate the computer programs that you have used and are familiar with (Select all that apply). If no experience with these programs select "N/A". Note: All relevant experience must be clearly listed in the "Work Experience" section of your application to be considered.

• Meditech
• Epic
• Word
• Access
• Excel
• Outlook
• Power Point
• Publisher
• Athena Health
• Other
• N/A

16

Location of Interest: Indicate the assignment area which you have interest and are available to work. Select all that apply.

• Colton
• Fontana
• Redlands
• Rialto
• San Bernardino

17

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

18

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

19

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs