Armed Security Officer - Downtown Lobby Officer

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Armed Security Officer - Downtown Lobby Officer in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Armed Front Desk Security Professional at a financial institution, you will welcome visitors, manage access control and badge procedures, monitor entry activity, and provide professional communication and customer service. Your visible presence will help to deter incidents while supporting a secure, service-focused environment. Join Allied Universal, where our agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

• Provide exceptional customer service to visitors, employees, and/or vendors at the front desk of a financial institution location while carrying out site-specific security-related procedures and policies.
• Monitor access to the location by greeting visitors, verifying identification and authorization, issuing visitor credentials, and maintaining visitor logs as required.
• Answer incoming calls, provide directions and general information, and communicate professionally with employees, visitors, and Allied Universal leadership.
• Monitor security-related systems, including cameras, alarms, and access-control equipment, and report unusual activity or equipment concerns according to site procedures.
• Respond to incidents, alarms, and emergency situations in a calm, problem-solving manner, following established response protocols and notifying appropriate personnel.

Minimum Requirements:

• Possess a Level III Armed Certification in Texas.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• An armed guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802