• Rochester, NY
  • Remote
    3 days ago

    Job Description

     

    At Propio Language Services we are closing language gap by connecting people anywhere and anytime through innovative technology and solutions.

    Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and onsite services in more than 350 Spoken Languages and American Sign Language, for over 16,000 clients with a diverse and highly experienced staff, and over 18,000 contract interpreters.

    Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.

    We have an immediate need for a Remote American Sign Language (ASL) Contract Interpreter for our Video OnDemand service PropioONE. 

    Duties and Responsibilities

    • Provide interpretation virtually via Video Remote.
    • Precisely and accurately interprets critical information given by Propio's clients into pre-determined target language(s)
    • Complies with applicable ethics and standards.
    • Interprets in a timely and accurate manner for the consumer/family members in a wide variety of settings (80% Medical - 20% General Community based Interpreting)
    • Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
    • Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards.
    • Participates in continuing annual educational programs by Propio.
    • Completion of daily activity logs and other documentation.
    • Our System is Not CDI Capable (in development). 

    Required Qualifications

    • Verification of ASL (American Sign Language) proficiency (Certification) National ASL (American Sign Language) Certification (RID) and/or EIPA 3.7+ and/or BEI.
    • State License or Registration (If the state you reside in requires it).
    • 1 years of relevant Interpreting Experience
    • High school diploma or GED equivalent
    • Intermediate level computer skills
    • Must live in the USA

    Soft Skills

    • Excellent resourcefulness, ownership, and attention to detail
    • Excellent written, verbal and sign language communication
    • Outstanding customer service and professional behavior
    • Ability to manage confidential and sensitive information
    • Ability to work both independently.
    • Fluency in relevant language(s).
    • Excellent English verbal and written skills
    • Strong interpersonal skills, flexibility, and customer service orientation.
    • Demonstrates excellent listening skills
    • Ability to interact and communicate with people over the video and often in stressful or difficult situations
    • Demonstrates ability to follow directions and contributes to problem-solving

    Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

     

     

    SMS Terms of Service
    1. When you opt in to receive SMS messages from Propio Language Services, we may send you messages related to your job application, including updates, interview coordination, and other recruiting communications.
    2. You can cancel the SMS service at any time by replying with any of the following industry standard keywords:
    a. STOP
    b. STOPALL
    c. OPTOUT
    d. CANCEL
    e. END
    f. QUIT
    g. UNSUBSCRIBE
    h. REVOKE
    3. After you opt out, we may send one final text message confirming that you have been unsubscribed. No further recruiting SMS messages will be sent unless you opt in again.
    4. To opt back in, reply with any of the following industry standard keywords:
    a. START
    b. UNSTOP
    c. YES
    5. For help, reply HELP or contact us at EMAIL or PHONE NUMBER.
    6. Carriers are not liable for delayed or undelivered messages.
    7. Message and data rates may apply. Message frequency may vary. Contact your wireless provider for details.
    8. For more information on how we handle your data, please review our Privacy Policy at: https://propio.com/privacy-policy/

    Privacy Policy: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

     

    Numbers & Facts

    LocationRochester, NY (
    Remote
    )

    Skills

    • Affirmative Actionunmatched
    • American Sign Languageunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Diversityunmatched
    • Documentationunmatched
    • English Languageunmatched
    • Family Educational Rights and Privacy Act (FERPA)unmatched
    • Geneticsunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Healthcare Providersunmatched
    • High School Diplomaunmatched
    • Industry Standardsunmatched
    • Interpersonal Skillsunmatched
    • Language Interpreterunmatched
    • On Site Supportunmatched
    • Patient Confidentialityunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Quality Managementunmatched
    • Quality of Lifeunmatched
    • Regulatory Requirementsunmatched
    • Short Messaging Service (SMS)unmatched
    • Sign Languageunmatched
    • Software Administrationunmatched
    • Time Managementunmatched
    • Translation Servicesunmatched
    • Video On Demandunmatched
    • Writing Skillsunmatched

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