Assc Clin Admin Coord/22/MCO100

Pride Health is hiring a Healthcare Representative to support our client’s medical facility in Newark, NJ 07012. This is a 3+ month contract assignment (Possibility of conversion or extension) and a great way to start working with a top-tier healthcare organization!

Position: Healthcare Representative
Location: Newark, NJ 07102
Employment Type: Contract

About the Role

We are seeking a compassionate and detail-oriented Healthcare Representative to join our team in a hospital setting. In this role, you'll serve as a patient advocate, helping patients and their families navigate healthcare coverage options and assisting them in obtaining the maximum benefits available through state and federal programs.

Key Responsibilities

Interview patients and their families to assess eligibility for healthcare benefit programs
Assist patients with completing applications for state and federal assistance programs
Review medical records and take appropriate action to help expedite benefit approvals
Communicate regularly with government agencies regarding claim status and eligibility updates
Collaborate with hospital staff and internal team members to provide timely updates and support
Maintain accurate documentation of patient interactions, claims, and case progress in hospital and company systems
Ensure compliance with HIPAA and company policies regarding Protected Health Information (PHI), Personally Identifiable Information (PII), and other confidential data
Determine the appropriate federal, state, or local assistance program based on medical documentation and eligibility requirements
Thrive in a fast-paced hospital environment while delivering exceptional patient service

Qualifications

Associate Degree preferred
1–3+ years of customer service experience in a hospital or healthcare environment
Experience using Microsoft Office (Word, Excel, Outlook)
Strong communication, interpersonal, and problem-solving skills
Excellent organizational skills with the ability to manage multiple priorities
Ability to maintain confidentiality and handle sensitive patient information professionally

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.

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