Asset Technician

Job Title: (Asset Technician)
 
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. 
 
Job Description
ESSENTIAL DUTIES:

 

1. Provides inventory management services for Technology Services assets throughout the College District.
2. Maintains an inventory management system for accurate tracking of all District technology assets.
3. Maintains a consistent supply of hardware to include repair/replacement parts, CPU's, printers, monitors, cables, docks, and all other equipment necessary to maintain the efficient technological functioning of all District locations.
4. Maintains an orderly and organized storage system for all technology services assets.
5. Organizes and facilitates the removal of technology services assets from inventory.
6. Maintains the order tracking system for all inbound technology services assets.
7. Receives inbound shipments and assigns unique identification numbers to each item. Creates and affixes I.D. tag and bar code to all District assets.
8. Enters unique I.D. tracking numbers into inventory management system along with other pertinent use information.
9. Maintains an in-depth knowledge of Technology Services support products and services.
10. Maintains a strong knowledge of the incident management system and reporting functionality.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

1. Demonstrated technical competence in a customer support environment, maintenance procedures and system capabilities and limitations.
2. Demonstrated knowledge of inventory management principles and best practices.

Skilled In:

 

1. Demonstrated strong organizational skills.
2. Strong understanding of time and resource management.
3. Demonstrated advanced problem-solving skills.
4. Demonstrated advanced planning and preparation skills.
5. Strong technical troubleshooting and decision-making skills.

Ability To:

 

1. Demonstrated ability to multi-task and successfully work independently.
2. Ability to work in an environment with frequent interruptions.
3. Demonstrated ability to effectively communicate both verbal and written, by phone, via email or in person.
4. Ability to identify all affected parties as decisions are made and effectively communicates potential issues and planned resolutions.
5. Demonstrated ability to manage multiple priorities and follow through on concurrent projects to successful completion.
6. Ability to lift up to 40 pounds regularly.
7. Ability to climb a 12-ft. ladder while carrying and/or installing or troubleshooting equipment (i.e. projectors, bulbs, etc.)
   Demonstrated ability to:

1. Define the problem and issues (for a request).
2. Identify all parties (stakeholders).
3. Perform the necessary root-cause analysis.
4. Maintain on-going operational/production support, including monitoring.
5. Perform periodic reviews of the process and provide feedback.
6. Share lessons learned with team for continuous improvement.
   
   Minimum Qualifications:
   Four years (8,000 hours) related work experience to include at least two years (4,000 hours) work experience performing asset management duties in a medium-to-large work environment (500-2000 workstations).
    

Location: (Madison,WI)
Disclaimer: 
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
 
Rewards:
Medical, dental, vision
401k 
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client 
 
 
SELECT AWARDS

• An INC 5000 company for 10 years
• Corp! Michigan Economic Bright Spots 
• Crain’s Detroit Business Top Staffing Service Companies in Detroit
• TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
• Best of MichBusiness winner in HR Wizards & Partnerships
• Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
• 101 Best & Brightest Companies to Work for in Michigan