Assistant Bakery Manager (Events Supervisor)

CookieLab is Insomnia Cookie's experiential concept store designed to let Insomniacs (our Customers) peek inside our creative process and do some "cookievation" of their own! Located in the Italian Market neighborhood of South Philly, our store is part science lab, part speakeasy, part event space and is a unique experience unlike no other. Presently we are seeking a guest-centric, outgoing Assistant Bakery Manager (Events Supervisor) to join our flagship property and help continue our growth and success.

Comp & Sweet Position Perks:

• Pay rate: $21-23/hr + percentage of sales on all food and beverages sold at an event that you execute in CookieLab/The Space.
• a $25.00 per month cellphone data plan stipend.
• excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
• 401K with contribution match.
• 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
• Enrollment in our Cookie College learning/training platform.
• free cookies, awesome swag and so much more!

Job Duties & Position Focus:

• Head Supervisor for all events that are held at The Space and conduct weekly event space showings to potential clients looking to book it out.
• Lead CookieLab and Wharton St store's success as the Manager-on-Duty during scheduled days when General Manager is not present.
• Hire, train, develop, and retain great talent.
• Drive B2B and community sales opportunities.
• Support General Manager with ordering, inventory control and scheduling.
• Maintain organization of all equipment, freezers, prep areas, and dry storage.

What we seek:

• 2+ years of restaurant and/or retail management experience
• 1+ year of experience as a restaurant or store trainer
• 1 year of prior experience with managing an event space
• Experience leading a team of 20+ employees
• Strong Customer Service skill set and experience
• Excellent organizational and time management
• Ability to work evening shifts and weekends
• Ability to hold team members accountable while fostering growth
• Experience in cultivating a people centric sales culture
• Proficiency in computer skills including e-mail, Word, Excel, etc

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.