Assistant Branch Manager

Grow Your Career. Impact Lives. Shape the Future of Consumer Finance.

At Regional Finance, growth is more than a strategy. It's an opportunity for our people to thrive. Over the past several years, we have expanded significantly, creating new career paths, leadership opportunities, and professional development experiences across our organization.

As a proud NYSE-listed company, we serve more than half a million active customers through a network of 360+ branches across 20 states and a rapidly growing digital platform. With approximately $2.1 billion in net finance receivables, nearly double our position in 2020, our momentum reflects both the strength of our business and the dedication of our team.

If you're passionate about helping people, driven by growth, and excited to contribute to a company transforming the future of consumer finance, we invite you to join our team and build something meaningful with us.

Regional Finance is hiring! We are looking for talented and driven individuals to join our team.  Take the next step in your career and click that apply button!Job Intro

The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!

Minimum Pay: $18/hour

Why work at Regional?

• Regional offers competitive pay! We do our best to show that we value our team members!
• You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work?
• You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! 
• All full-time team members have access to our medical, dental, vision and 401(k) benefits!         

Duties and responsibilities

• Provide exceptional service to all customers.
• Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
• Maintain office cash with accuracy and proper security.
• Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
• Minimize delinquent debt through calling customers and collecting on past-due accounts.
• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
• Transport money and deposits to and from bank.
• Other duties as assigned by leadership.

Minimum Qualifications

• High School Diploma or Equivalent.
• Prior customer service experience in either a sales/retail environment or cash management environment. 
• Must pass drug screen, criminal and credit background checks.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.

Critical Competencies

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
• Thrives in a pay for performance atmosphere.
• Proven ability to multi-task.

Working conditions

This position works in an office providing customer services to customers and potential customers in person and over the phone. The AM typically works 9:00 am to 6:00 pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.

Regional Management Corp Consumer Privacy Policy | Regional Finance

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Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.