Assistant Branch ManagerMosquito Authority | Pest AuthorityAberdeen, NC
About Us
Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results.
We don’t do contracts. We don’t do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals.
We’re expanding our growing our team and seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team.
Position Overview
The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. This role is ideal for a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture.
Key Responsibilities
Leadership & Team Development- Support the Branch Manager in leading and developing field technicians
- Conduct ride-alongs, coaching, and performance evaluations
- Lead daily huddles and weekly training meetings
- Assist with recruiting, onboarding, and training
- Uphold company culture, professionalism, and service standards
Sales & Customer Success- Drive daily sales execution, upsells, and recurring service conversions
- Coach technicians on customer communication and value presentation
- Support retention efforts and professionally resolve escalations
- Promote white-glove service and a strong online reputation
Operations & Field Excellence- Assist with scheduling, routing, and daily operations
- Perform field audits to ensure quality, safety, and consistency
- Monitor inventory, equipment, and vehicle readiness
- Ensure compliance with treatment protocols, PPE, and regulations
Branch Growth & Performance- Support execution of branch growth strategies
- Maintain accountability and consistent customer experience
- Identify process, routing, and service improvements
- Provide feedback and reporting to leadership
What We’re Looking For- Strong, hands-on leadership style
- Natural coach and mentor
- Comfortable with customer interaction and problem-solving
- Service industry experience preferred (pest control a plus, not required)
- Clear communicator; organized and process-driven
- Growth-minded with interest in long-term advancement
- Tech-comfortable (mobile apps, routing software, CRM)
Requirements
- Valid driver’s license and clean driving record
- Prefer someone with a NC Pesticide License or Certified Applicators Card
- Comfortable working outdoors in varying conditions
- Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
- Professional appearance and communication skills
- Prior leadership or supervisory experience preferred
Why Join Us?
- Fast-growing, stable company with clear advancement paths
- Professional training, certifications, and development
- Strong reputation for service quality and customer satisfaction
- Supportive leadership team focused on accountability and teamwork
- Opportunity to make a real impact at the branch level
Compensation & Benefits
Competitive compensation and benefits offered, commensurate with experience. Top-tier candidates can expect market-leading pay.
WHO YOU ARE
1. Enjoy working outdoors
2. Self-starter and highly motivated
3. Can work independently
4. Enjoy engaging with clients
WHO WE ARE
1. Nationally recognized brands
2. Competitive pay
3. Safe working environment
4. Team atmosphere
Our mission is simple:
Help protect families from mosquitoes, ticks and other pests and the diseases they carry.
The best part? There’s no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area.