Assistant Business Technology Liaison

Assistant Business Technology Liaison

Salary

$51,360.00 - $56,496.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

FAA01575-09/29/26

Department

Department of Public Health & Environment

Division

Administration Division

Opening Date

09/29/2026

Closing Date

10/13/2026 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

4300 Cherry Creek Drive South Denver, CO 80246

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

cdphe_hr_talent_acquisition@state.co.us

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description
• Benefits
• Questions

Department Information

ABOUT CDPHE:

At the Colorado Department of Public Health and Environment, we are charged with protecting Colorado's health and environment - a responsibility that affects every person and every community in the state. CDPHE is distinctive because we bring public health and environmental protection together under one agency, recognizing that healthy people depend on healthy places. Our teams prevent diseases and injury, respond to emergencies ranging from E.coli outbreaks to global pandemics, reduce air pollution, protect water quality, regulate health facilities, manage environmental hazards, perform advanced laboratory testing, provide birth and death records, and implement health promoting programs. We turn science and data into action, set statewide standards, and work alongside local public health agencies and community partners to meet Colorado's most pressing health and environmental challenges. Working at CDPHE means applying your expertise to complex, consequential work that can improve lives across the state.

Our mission captures this broad portfolio of work: to advance Colorado's health and protect the places we live, learn, work, and play. Our vision is a healthy and sustainable Colorado where current and future generations can thrive. Achieving the mission and vision takes bold action, talented people, broad partnerships, and a commitment to serving every Coloradan.

IMPORTANT INFORMATION:

• Hybrid work options may be available at the supervisor's discretion and based on business needs. The position will be based at 4300 Cherry Creek S Dr, Denver, CO 80246, USA

CDPHE Offers:

CDPHE offers a comprehensive benefits package and the opportunity to build a meaningful career in public service. Benefits include:

• Medical and dental plans.

• Colorado PERA retirement options, including defined benefit plan or defined contribution plan.

• Optional 401(K) and 457 retirement plans.

• Employer-paid life insurance.

• Short- and long-term disability coverage.

• Potential flexible working arrangements

• 11 paid holidays per year and generous paid time off.

• Free parking and access to RTD bus lines.

• Tuition assistance.

• Employee wellness programs.

• Professional development opportunities.

• Career opportunities throughout Colorado state government.

Some positions may qualify for the Public Service Loan Forgiveness Program.

Description of Job

The Work Unit:

The Office of Operations provides support for the business operations of CDPHE, including oversight of department-wide and business-focused technology functions, occupancy of leased space, budget and financial operations, and legal and regulatory compliance.

What You Will Do:

The Business Technology Liaison provides internal technical support and is the primary connection between the division, other CDPHE divisions, and the Governor's Office of Information Technology. This work helps ensure the division and department gets the best possible technology, software, support and service from OIT. This role acts as a secondary BTL in the division.

Key Responsibilities:

• Business Technology Liaison & Technical Support

• IT Asset Management & Procurement Coordination

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H9A2XX Business Application Support Specialist I

Minimum Qualifications:

NOTE: An applicant may meet the minimum qualifications for this job in one of two ways: They may qualify through their work experience alone or through a combination of education and work experience.

You must substantiate that you meet the minimum qualifications when filling out the Work Experience section of the application. Failure to do so will result in the application not moving forward in the hiring process. "See resume" will not be accepted. Resumes are considered supplemental information and are not considered in the initial evaluation. In addition, part-time work will be prorated when determining whether minimum qualifications are met.

Experience Only

One (1) year of relevant professional public sector experience providing technology support or serving as a liaison between business/program staff and information technology (IT) professionals

Or

Education and Experience

A combination of related education in business application technology, applied information technology, computer information systems, information technology, or business administration with an IT system focus and/or professional public sector experience providing technology support or serving as a liaison between business/program staff and information technology (IT) professionals equal to one (1) year

PREFERRED QUALIFICATIONS:

In addition to the minimum requirements, the successful candidate in this position will have the following highly desirable experience and competencies:

• Experience working under a central IT support model

• State government technology experience

• Experience working in a complex organization with multiple competing priorities

• Demonstrated cross-functional collaboration, proven relationship-building and stakeholder management

• A diplomatic communicator capable of building consensus among diverse groups and leadership styles

CONDITIONS OF EMPLOYMENT:

• Residency Requirement Options:

• This posting is only open to residents of the State of Colorado at the time of submitting your application.

• A pre-employment background check will be conducted as part of the selection process.

• TRAVEL: 10% annually to support satellite offices

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: dpa_state.personnelboard@state.co.us. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Directors Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Directors Administrative Procedures are available at spb.colorado.gov.

Supplemental Information

A complete application packet must include:

• Completed State of Colorado application.

• If using education to qualify for this position a copy of your transcripts (unofficial acceptable) or diploma must be provided with application. Transcripts must be attached to your colorado.gov/jobs application.

• If you are a veteran, a copy of your DD214 must be attached to your colorado.gov/jobs application.

The Selection Process:

• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.

• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

• A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

E-Verify:

CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

ADAAA Accommodations:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at cdphe_benefits@state.co.us or call 303-692-2060, option 5.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Are you willing to submit to a pre-employment background check?

• Yes
• No

02

This position requires educational transcripts or diplomas to be submitted if you are using education to meet the minimum qualifications for this position or for the substitution of education for some experience. If you are using education to meet the minimum qualifications or substitution for this position, a copy of your unofficial (or official) transcript/diploma is required please attach to your application by the application deadline. Have you attached your transcripts?

• Yes
• No

03

This position requires 10% travel annually to satellite offices. Do you understand this requirement?

• Yes
• No

04

Please detail your background in delivering foundational end-user technology assistance, including ticket tracking, documentation, and troubleshooting basic hardware or software problems. In addition, provide an example of an unusual technical challenge you provided a solution for explaining your approach to prioritizing the issue and executing formal escalation pathways, if needed, to achieve resolution.

05

Please describe your professional background in managing IT asset inventory systems, including recording serial tracking data, user assignments, and physical locations. Additionally, detail your experience preparing pre-configured technology packages for onboarding employees and verifying delivered equipment against purchasing documentation and order requisitions.

06

This position requires resolving end-user technical issues autonomously including: troubleshooting user outages that arise when system rollouts diverge from division operations, staff onboarding activities, and regional office support in a hybrid office with staff that rely on both on-site and virtual support. Describe your approach to balancing conflicting demands when IT schedules clash with program operations, and explain how your prior experience equips you to navigate these travel and hybrid work expectations

Required Question

Employer State of Colorado

Address See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website https://careers.colorado.gov/