Assistant Catering Manager - Morgan, Lewis, & Bockius

Guest Services

Washington, District of Columbia
19 days ago

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Skills

Accountingunmatched
Billingunmatched
Budget Managementunmatched
Calendar Managementunmatched
Catering Servicesunmatched
Contract Managementunmatched
Cook Dishesunmatched
Copying Machinesunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Document Scannersunmatched
English Languageunmatched
Event Managementunmatched
Financeunmatched
Food Productionunmatched
Food Safetyunmatched
Food and Beverage Industryunmatched
High School Diplomaunmatched
Hospitality and Tourismunmatched
Housekeeping/Cleaningunmatched
Lift/Move 25 Poundsunmatched
Maintain Complianceunmatched
Menu Managementunmatched
Multitaskingunmatched
Office Equipmentunmatched
Operationsunmatched
Operations Managementunmatched
Operations Planningunmatched
Point of Sale (POS) Systemsunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Production Managementunmatched
Profit & Loss Managementunmatched
Profit & Loss Statementsunmatched
Quality Controlunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Safety/Work Safetyunmatched
Sales Analysisunmatched
Sales Forecastingunmatched
Sanitationunmatched
Speech Recognitionunmatched
Staff Motivationunmatched
Staff Trainingunmatched
Team Lead/Managerunmatched
Team Playerunmatched

Description

Compensation Amount:
65,000.00 USD Annual

Job Summary:
The Assistant Manager assists the Unit Manager in all aspects of center operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Assistant Manager assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. The Assistant Manager also works towards motivating employees, instilling accountability, and achieving results to drive success in the position.

Job Description:

ESSENTIAL FUNCTIONS

Receive direction from the Unit Manager and assist in the overall management of the unit's operations, including planning and developing daily operations; forecasting and analyzing sales, labor, and profit; and, ensuring compliance with established budget; and scheduling, supervising, and participating in the operational duties specific to the unit.
Coordinate all aspects of Catered Events from time of booking to the actual events. This includes soliciting client business, client menu planning, scheduling events, contract pricing, supervising production, staffing events, ensuring customer service, and billing.
Oversee all aspects of special catered events including menu planning, staffing, supervising events, and billing; and is responsible for the overall supervision, staffing, and training of the catering personnel during events.
Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the unit's staff.
Maintain accounting records, daily reporting requirement, and cash control. Assist in managing P&L statement. Maintain accurate records for all catered events.
Respond to customer inquiries and resolve customer complaints.
Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Unit Manager of all unusual events, circumstances, or other safety or quality control issues.
Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
Perform unit opening and /or closing procedures.
Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

High School Diploma or GED preferred. Bachelor's or Business Degree preferred.
At least 3 years of experience in related management required.
Food Safety Management Certification. Strong sanitation habits.
Demonstrated talent for interacting with a wide variety of people.
Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS

Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
Ability to stand for the entire workday and to climb steps regularly.
Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in fast-paced environment.
Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

Standard commercial cooking machinery and utensils (pots and pans, fryers, stove, among others), cash registers/POS system, and typical office equipment (computer, fax, telephone, copier, scanner, among others).

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety o

Numbers & Facts

Location

Washington, District of Columbia

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