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Description
Full-time, Salaried, Exempt, On-call responsibilities
Department: Emergency Services
Reports to: Director of Emergency Services
Position Summary
This position is responsible for providing leadership, operational management, clinical oversight, and administrative support for assigned nursing departments, clinical programs, and hospital service lines.
The position ensures the delivery of safe, high-quality, patient-centered care through effective personnel management, resource utilization, regulatory compliance, quality improvement, and interdisciplinary collaboration.
Responsibilities include oversight of assigned areas, which may include the Emergency Department, Emergency Preparedness Program, and other clinical or nursing service lines as designated by hospital leadership.
The position maintains 24/7 management accountability for assigned areas while collaborating with hospital leadership, nursing supervisors, clinical staff, and interdisciplinary teams to ensure continuity of operations.
The individual is expected to maintain a visible leadership presence, support frontline clinical operations when necessary, and promote a culture of accountability, teamwork, patient safety, and continuous improvement.
Essential Duties and Responsibilities
I. Nursing Leadership and Operations
- Provide administrative and operational oversight of assigned nursing departments, programs, and clinical service lines.
- Maintain accountability for departmental operations, staffing, patient care delivery, and regulatory compliance across all shifts.
- Provide leadership, guidance, and support to clinical personnel to ensure safe and effective patient care.
- Monitor departmental workflows, patient volumes, staffing resources, and operational performance.
- Collaborate with nursing leadership to establish departmental goals, performance expectations, and operational priorities.
- Provide direct clinical assistance when necessary to support patient safety, staffing needs, or increased patient acuity.
- Identify opportunities to improve operational efficiency, patient throughput, resource utilization, and clinical outcomes.
- Participate in departmental budget planning, equipment needs assessment, supply management, and financial stewardship.
II. Personnel Management and Staff Development
- Provide direct supervision and leadership to assigned personnel.
- Participate in employee recruitment, selection, orientation, and retention activities.
- Coordinate and oversee staffing schedules to ensure appropriate departmental coverage.
- Conduct employee performance evaluations and provide ongoing coaching, feedback, and professional development as authorized.
- Address employee performance concerns and participate in corrective action processes consistent with hospital policy and delegated authority.
- Promote staff accountability for departmental policies, procedures, and established standards of care.
- Collaborate with education personnel to identify training needs and maintain staff competencies.
- Support employee engagement, teamwork, professional communication, and a positive work environment.
III. Quality Improvement, Patient Safety, and Regulatory Compliance
- Monitor departmental quality indicators and identify opportunities for performance improvement.
- Ensure adherence to hospital policies, clinical standards, and applicable regulatory requirements.
- Participate in quality improvement initiatives, performance monitoring, and corrective action planning.
- Promote accurate, complete, and timely clinical documentation.
- Monitor compliance with departmental safety checks, equipment readiness, and operational responsibilities.
- Participate in the review of patient safety events, clinical concerns, and process improvement opportunities.
- Maintain departmental readiness for accreditation surveys and regulatory inspections.
- Collaborate with interdisciplinary teams to develop and implement sustainable process improvements.
IV. Emergency Preparedness and Organizational Readiness
As assigned, this position provides leadership and oversight for the hospital's Emergency Preparedness Program.
Responsibilities may include:
Coordinating the development, review, and maintenance of the hospital Emergency Operations Plan.
- Facilitating the Hazard Vulnerability Analysis process.
- Planning and coordinating emergency preparedness drills, exercises, and training activities.
- Maintaining emergency preparedness documentation and regulatory readiness.
- Coordinating after-action reviews, improvement plans, and corrective action tracking.
- Supporting the hospital's Incident Command System during emergency events.
- Collaborating with local emergency management agencies, EMS, fire departments, public health agencies, and regional healthcare partners.
- Promoting organizational preparedness and staff awareness of emergency response procedures.
V. Departmental and Service Line Oversight
This position may be assigned responsibility for multiple clinical departments, programs, or service lines based on organizational needs.
Assigned responsibilities may include:
- Emergency Department operations and nursing services.
- Hospital Emergency Preparedness Program.
- Additional nursing departments, clinical programs, or service lines designated by hospital leadership.
Specific departmental assignments and operational priorities may be modified by hospital leadership to meet changing organizational needs.
VI. Leadership Availability and Operational Accountability
- Maintain 24/7 management accountability for assigned departments and service lines.
- Remain available for significant operational concerns, staffing issues, clinical escalations, and emergency events in accordance with established leadership expectations.
- Collaborate with Nursing Supervisors and designated personnel to ensure appropriate management of operations outside regular business hours.
- Respond to significant departmental issues requiring management intervention.
- Provide onsite leadership and assistance when circumstances warrant.
- Maintain flexibility in work schedules to accommodate organizational meetings, training, emergencies, and operational priorities.
Management accountability does not require continuous onsite presence or routine personal coverage of staffing vacancies. Immediate shift operations remain the responsibility of designated clinical personnel and Nursing Supervisors within their assigned authority.
Requirements
Minimum Qualifications
Required:
- Current, unrestricted Registered Nurse license in Ohio.
- Demonstrated clinical nursing experience.
- Strong communication, organizational, and leadership skills.
- Ability to manage competing priorities and respond to changing operational needs.
- Working knowledge of patient safety, quality improvement, and regulatory standards.
- BLS, ACLS, PALS - American Heart Association
Preferred:
- Bachelor of Science in Nursing (BSN).
- Three or more years of progressive clinical nursing experience.
- Prior charge nurse, supervisory, or management experience.
- Experience in emergency services, emergency preparedness, or hospital operations.
- Knowledge of CMS, DNV, and applicable healthcare regulations.
Salary Description
40.30 - 50.34, Salaried, Exempt