Assistant Director of Student Services

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Position Summary:

The Schmidt College of Medicine at Florida Atlantic University is seeking an Assistant Director of Student Services - Boca Raton, FL.

The Assistant Director for Student Services manages a diverse portfolio of complex student programs, projects, and events, establishing priorities, coordinating resources, and ensuring timely execution of initiatives that enhance student engagement, support student success, and enrich the medical student experience. This position serves as the Director's designee in their absence and supports the achievement of departmental and university goals through effective planning, communication, program administration, and relationship-building with students, faculty, alumni, and community partners.

Summary of Responsibilities

Program Support

• Assists the Assistant Dean for Student Affairs, Associate Dean for Student Affairs and Admissions, Senior Director of Student Affairs and Student Services, and faculty leaders with the administration, implementation, assessment, and continuous improvement of student affairs programs, including Career Advising, Parliament Learning Communities, the M1/M2 Shadowing Program, Gold Humanism Honor Society, Schwartz Rounds, and other departmental initiatives.
• Manages shadowing program operations, including participant assignments, experience tracking, feedback collection, and program evaluation.
• Provides administrative and operational support for the Gold Humanism Honor Society and related student initiatives.
• Provides additional support for Office of Student Affairs programs and initiatives as assigned.
• Supports the administration, tracking, documentation, and secure record management of student cases within Maxient.

Event Support

• Coordinates, plans, and executes College of Medicine student programs, ceremonies, and special events, including New Student Orientation, White Coat Ceremony, Year 2 Orientation, Transition Weeks/Orientations, Alpha Omega Alpha Medical Honor Society Induction Ceremony, Research & Scholarship Day, Gold Humanism Honor Society Induction and Award Ceremony, Match Day, Commencement, Recognition Ceremony and Reception, community engagement events, and other institutional programs.
• Oversees all aspects of event management, including timelines, agendas, programs, speakers, communications, scripting, logistics, vendor coordination, and event operations.
• Collaborates with Communications, Educational Affairs, Development, faculty, alumni, students, and external partners to ensure successful event execution.
• Assists with administration of donor-funded student programs and related events.

Student Communications

• Develops and maintains Office of Student Affairs communications, including website content, social media content, marketing materials, event promotion, student messaging, and communication strategies designed to improve engagement and effectiveness, in coordination with the Communications Department.

Alumni Engagement

• Assists with the development, implementation, expansion, and promotion of College of Medicine alumni mentoring, networking, and engagement programs.
• Serves as a liaison among alumni, students, faculty, and institutional partners to support mentoring and engagement initiatives.

Student Engagement, Organizations, and Research

• Advises class councils, student interest groups, and student organizations in accordance with university policies and procedures.
• Provides guidance and support for student organization operations, planning, and activities.
• Collaborates with the College of Medicine Research Department and Research Director to support Medical Student Research Day, research symposia, and other student research initiatives.
• Serves as primary coordinator for student apparel, promotional items, and merchandise orders.

Community Partnerships and Engagement

• Serves as a liaison among Career Advisors, student leaders, affiliate faculty, community physicians, clinical partners, and other stakeholders to support student development, experiential learning, and community engagement initiatives.
• Collaborates with the Community Engagement Office to support student-led projects, service activities, and community partnerships.

General

• Serves as backup support for VSLO, Alumni Credentialing Support, ERAS, and other residency application services, including verification of academic standing, collection and review of required documentation, data verification, and maintenance of confidentiality in all student and Office of Student Affairs matters.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President's discretion).
• Paid Community Engagement Volunteer Service Day
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

Master''s degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience; or a bachelor''s degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience required.

Preferred Qualifications:

Master''s degree and three years of experience.

Progressively responsible senior-level administrative, operational, management, or related professional experience.

Experience in a higher education institution, medical school, or hospital.

Ability to work collaboratively with all levels of faculty, staff, and students.

Exceptional verbal and written communication skills are essential for success in this position.

Proficiency in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel.

Exceptional customer service, organizational and time management skills.

Salary:

$66,000 - $70,000 Annually.

College or Department:

COM: Student Affairs Administration

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, 8 a.m. - 5 p.m. Occasional evenings and weekends as needed.

Application Deadline:

2026-11-05

Special Instructions to Applicant:

APPLICATION DOCUMENTS REQUIRED:

Resume

OFFICIAL SEALED TRANSCRIPTS REQUIRED:

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:

Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.