Assistant Director, TRIO Student Support Services

Assistant Director, TRIO Student Support Services

The Jeffries Center

Job Summary

Reporting to the Associate Director of TRIO Programs, provides strategic and operational leadership for the TRIO Student Support Services (SSS) program. Leads the day-to-day administration, implementation, assessment, and continuous improvement of program services in accordance with the approved U.S. Department of Education TRIO SSS grant, applicable federal requirements, University policies, and the priorities of The Michael L. Jeffries, Sr. Center for Access and Academic Success. The Assistant Director, TRIO Student Support Services (SSS), provides strategic and operational leadership for the University of Illinois Urbana-Champaign TRIO SSS Program. Reporting to the Associate Director of TRIO Programs, the Assistant Director leads the day-to-day administration, implementation, assessment, and continuous improvement of program services in accordance with the approved U.S. Department of Education TRIO SSS grant, applicable federal requirements, University policies, and the priorities of The Michael L. Jeffries, Sr. Center for Access and Academic Success.

Work Schedule, Travel, or Other Job Expectations

Position is not available for 100% remote work. Some evening and weekend work is required to support program activities and events. Travel may be required for professional development, conferences, program activities, or other University business.

Minimum Qualifications

• Master''s degree in education, higher education, student personnel, counseling, social work, or a related field appropriate to the administration of a federal TRIO program.
• At least three years of professional experience designing, implementing, or overseeing collegiate student support, student success, retention, or related programs.
• At least three years of experience working with first-generation, low-income, TRIO, Educational Opportunity Program (EOP), or academically underserved students.
• Experience providing or overseeing academic coaching, advising, mentoring, case management, retention, or student support services.
• Experience with staff supervision, team leadership, or program coordination.
• Experience with program assessment, evaluation, and use of student outcome data.
• Experience using student TRIO student data-management systems (e.g., Blumen, Student Access, etc.), student information systems (e.g., Banner, Peoplesoft, Workday etc.), learning management (e.g., Canvas, Blackboard etc.), case-management systems, assessment platforms (e.g., Qualtrics, Google Forms, etc.) or databases to monitor student progress and program outcomes.
• Experience with program reporting, documentation, or compliance in a higher education or student-support environment.

Preferred Qualifications

• Experience administering or working within a federally funded TRIO program, particularly TRIO Student Support Services.
• Demonstrated knowledge of U.S. Department of Education TRIO Student Support Services requirements, including participant eligibility, service delivery, recordkeeping, assessment, reporting, and program accountability.
• Experience with grant administration or federal grant reporting.
• Experience developing and implementing retention and persistence strategies for students who face academic, financial, social, or other barriers to degree completion.
• Experience supervising professional staff in a higher education or student-support setting.
• Experience collaborating with faculty, academic units, student affairs professionals, financial aid personnel, and other University partners.
• Experience developing and evaluating student success programs, workshops, academic interventions, or enrichment activities.
• Experience successfully navigating higher education as a first-generation and/or low-income student.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after 5/16/2027. Salary is $62,000 to $63,000.

This position is not eligible for any type of sponsorship for work authorization.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Friday, January 15th, 2027. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. Complete Applications must include Detailed Resume, Cover Letter, & Name, Phone Number, Email Address, & Affiliation for 3 Professional References. Incomplete Applications will not be considered. For further information about this specific position, please contact tjc-hr@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.

Requisition ID: 1038753

Job Category: Education & Student Services

Apply at: https://jobs.illinois.edu