Assistant F&B Service Supervisor

ABOUT AMERICAN GOLF

American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member.

Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it's a place where relationships grow, traditions thrive, and everyone is part of the community.

Job Purpose

The Assistant F&B Service Supervisor supports front-of-house operations by assisting in the supervision of daily service, helping maintain service standards, and ensuring smooth floor execution. This role works closely with supervisors and managers to support team performance, guest experience, and operational consistency.

Responsibilities

• Support supervision of dining room and event service operations during assigned shifts
• Assist in maintaining service flow, table management, and overall floor organization
• Help ensure proper setup, cleanliness, and presentation of service areas
• Provide guidance and support to FOH team members during service
• Monitor guest experience and escalate concerns to leadership when needed
• Assist with pre-shift preparation and communication of daily service expectations
• Support opening and closing procedures to ensure operational readiness and accuracy
• Reinforce company standards, service procedures, and team expectations
• Assist with onboarding and training of new team members
• Help with scheduling support, shift coverage, and team coordination as directed
• Communicate with kitchen and bar teams to support timing and service execution
• Step into service roles as needed during peak periods
• Perform additional duties as assigned by management

Qualifications

• Minimum 1-3 years of experience in hospitality or restaurant service
• Previous experience as a lead, trainer, or shift leader preferred
• Strong guest service and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Willingness to learn and take direction from leadership

Working Conditions

• Schedule varies based on business needs and may include evenings, weekends, and holidays.
• Regular movement throughout the venue is required, including time spent at the host stand, bar, dining areas, and service stations.
• Extended periods of standing and walking are common during shifts.
• Duties may include reaching, bending, lifting, or carrying items up to 30-50 pounds (such as trays, racks, boxes, or bar supplies).
• May occasionally assist with resetting tables, moving furniture, or supporting team needs during peak service.
• Vision requirements may include close, distance, peripheral, and color vision, as well as the ability to adjust focus.
• Work environment may involve exposure to loud noise levels, cleaning products, hot or cold food and beverage items, and fast-paced conditions.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.