The Assistant General Manager (AGM) supports restaurant operations, focusing on building a strong team, enhancing customer satisfaction, and ensuring profitability.
They assist in managing daily shifts, coaching staff, and maintaining quality standards to deliver exceptional guest experiences.
The AGM helps develop team members, promotes a positive culture, and leads problem-solving efforts.
They are responsible for financial controls, safety, and compliance, often stepping in for the General Manager.
Key responsibilities include coaching, training, decision-making, communication, recognition, and time management.
The role requires previous management or customer service experience, strong communication skills, flexibility, and the ability to work irregular hours, including weekends and holidays.
Benefits include competitive pay, PTO, free meals, flexible schedules, growth opportunities, and various incentive programs.
The position emphasizes leadership, operational excellence, and a focus on team development in a fast-paced environment.