Coaching, Communication Skills, Cost Control, Customer Service Operations, Food Quality, Food Safety, Inventory Management, Leadership, Maintain Compliance, Operations Management, Problem Solving Skills, QoS (Quality of Service), Regulations, Restaurant, Revenue Growth, Safety Compliance, Safety/Work Safety, Sales, Sanitation, Team Building, Team Lead/Manager, Team Player
Position Summary:
LV Petroleum is expanding! We are currently hiring for our Bojangles restaurant in the Las Vegas market. The Assistant General Manager (AGM) plays a key leadership role in the day-to-day operations of the restaurant. Working alongside the General Manager, the AGM helps ensure top-quality customer service, operational excellence, and team development. This position is responsible for helping lead the team, manage inventory, uphold Bojangles’ brand standards, and drive store performance.
Key Responsibilities:
- Assist the General Manager in overseeing restaurant operations, including food quality, speed of service, cleanliness, and staff performance.
- Ensure consistent, high-quality guest experiences by coaching team members and holding them accountable to standards.
- Help recruit, train, and develop employees to build a strong, effective team.
- Support inventory management, ordering, and cost control efforts.
- Monitor compliance with food safety, sanitation, and workplace safety regulations.
- Manage shifts effectively, including opening/closing procedures, labor deployment, and handling customer concerns.
- Drive sales through excellent service and suggestive selling.
- Serve as the acting General Manager when the GM is not present.
Requirements
1–2 years of restaurant leadership or shift management experience (Quick Service or Fast Casual preferred)
Strong communication and problem-solving skills
Proven ability to lead, train, and motivate teams
Basic knowledge of labor management and food cost control
Availability to work flexible hours, including weekends and holidays
Benefits
- Competitive weekly pay
- Flexible scheduling
- Opportunities for growth and advancement
- Fast-paced, team-oriented work environment
- Health, dental, and vision benefits available for eligible team members
- Paid time off for eligible employees