Administrative Skills, Business Skills, Communication Skills, Cook Dishes, English Language, Food Services, Leadership, Mentoring, Restaurant, Spanish Language, Team Building, Team Lead/Manager, Team Player, Time Management, Willing to Travel
LOCATION
Boston, MA
POSTED
22 days ago
Ci Siamo is a restaurant from Danny Meyer’s Union Square Hospitality Group and James Beard semifinalist Chef Hillary Sterling. Located at Manhattan West, this NYT Top 100 restaurant celebrates the beauty of simplicity centering around live-fire cooking. The Italian-inflected menu takes inspiration from Chef Sterling’s extensive travels and is rooted in the understated excellence of seasonal ingredients and purposeful preparations. Ci Siamo, which loosely translates to “we’ve made it” or “we’ve arrived,” bridges the traditional with the contemporary to introduce a new space that is at once transportive yet warmly familiar.
Ci Siamo’s upcoming Boston location will embody the same dynamic energy and commitment to culinary excellence as its New York original. Located at Commonwealth Pier, an exciting new waterfront project within the Seaport neighborhood, Ci Siamo Boston looks forward to assembling a talented opening team in our new home.
Who you are:
The Assistant General Manager is a trusted partner to the General Manager and provides leadership and support to the Service Managers and service team. The AGM is responsible for managing all facets of the Dining Room and Service operations at the restaurant and consistently looks for opportunities to grow our teams and provide memorable moments of hospitality for our guests. The AGM demonstrates a passion for service, hospitality, and sound business acumen to support with achieving business goals.
What you’ll do:
Consistently deliver a culture of Enlightened Hospitality to guests and team members
Partner with the General Manager to lead the service team in providing consistent, memorable, and outstanding experiences for our guests and stakeholders
Eagerly seek opportunities to improve the guest experience with the ability to provide suggestions and action plans to the General Manager
Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
Consistently looks for internal and external opportunities to build our growing team
Fosters a positive, collaborative work environment for both the service and kitchen teams, ensuring clear communication at all times
Ensures that the service team stays informed of restaurant and company-wide announcements and initiatives in a timely manner
Completes assigned administrative responsibilities as directed by the General Manager
Demonstrates experience in maintaining all aspects of operations, including HR related responsibilities
Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
What we need from you:
3+ years of restaurant management experience in a similar environment
Preferred Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job
Must be able to stand and/or walk for extended periods of time
English fluency and Spanish preferred, but not required
What you’ll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Assistant General Manager, you’ll enjoy:
Competitive pay and bonus potential: Annual compensation of $85,000 - $95,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Investing in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
Center the salt shaker with an unwavering commitment to excellence and the values that matter most
Write a great next chapter. The road to success is paved with mistakes well-handled
Bring a charitable assumption and err on the side of generosity
Leave our campsite better than we found it; always responsible for the impact of our wake
*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.