Assistant General Manager

See Job Desciption
  • Bothell, Washington
  • Autofill and Review
30+ days ago

Job Description

As the Assistant General Manager (AGM), youll be the right hand to the General Managerleading the front desk team, driving membership sales, and ensuring a best-in-class experience for every client. Your primary focus will be converting leads into loyal members, coaching team members on sales best practices, and contributing to a high-performance culture.

This is a sales-focused leadership role ideal for someone who thrives in wellness, fitness, or service-based environments and wants to grow with a rapidly expanding brand.

What Youll Do:

Sales Leadership

  • Make 4050+ outbound calls daily to new and past leads

  • Lead studio tours, first-time stretch intros, and closing conversations

  • Convert trial sessions into memberships with confidence and empathy

  • Coach team members on objection handling, consultative selling, and relationship-building

  • Track KPIs and support the GM in hitting studio sales goals

Client Experience & Operations

  • Greet clients warmly and manage front desk activity during peak hours

  • Handle scheduling, phone calls, and service recovery with ease

  • Ensure the studio is always organized, welcoming, and guest-ready

  • Support social media, events, and community outreach efforts when needed

Team Support

  • Assist with onboarding and training new Sales Associates

  • Step in to lead when the GM is unavailable

  • Foster a team culture focused on accountability, collaboration, and results

What Were Looking For:

  • 12+ years in a sales or customer service leadership role (fitness or wellness preferred)

  • Proven success in converting leads and closing memberships or high-ticket services

  • Comfortable with outbound calling, CRM tools, and fast-paced studio environments

  • A team player with excellent communication and people skills

  • Passionate about health, movement, and helping others feel their best

  • Available to work 2030 hours per week, including one weekend day

What Youll Get:

  • Competitive hourly pay + commission

  • Free and discounted stretch sessions

  • Ongoing training and leadership development

  • Opportunity for growth into a full-time leadership role

  • A fun, high-energy team that values wellness and purpose-driven work

Ready to Lead, Sell, and Make an Impact? If you love sales and want to help people feel their best every day, wed love to meet you.

Numbers & Facts

LocationBothell, Washington

Skills

  • Best Practicesunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Consultative Salesunmatched
  • Customer Experienceunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Fitnessunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Onboardingunmatched
  • Organizational Skillsunmatched
  • Performance Metricsunmatched
  • Revenue Growthunmatched
  • Salesunmatched
  • Sales Trainingunmatched
  • Social Mediaunmatched
  • Team Playerunmatched

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