Assistant General Manager

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  • Bothell, Washington
    11 days ago

    Job Description

    As the Assistant General Manager (AGM), youll be the right hand to the General Managerleading the front desk team, driving membership sales, and ensuring a best-in-class experience for every client. Your primary focus will be converting leads into loyal members, coaching team members on sales best practices, and contributing to a high-performance culture.

    This is a sales-focused leadership role ideal for someone who thrives in wellness, fitness, or service-based environments and wants to grow with a rapidly expanding brand.

    What Youll Do:

    Sales Leadership

    • Make 4050+ outbound calls daily to new and past leads

    • Lead studio tours, first-time stretch intros, and closing conversations

    • Convert trial sessions into memberships with confidence and empathy

    • Coach team members on objection handling, consultative selling, and relationship-building

    • Track KPIs and support the GM in hitting studio sales goals

    Client Experience & Operations

    • Greet clients warmly and manage front desk activity during peak hours

    • Handle scheduling, phone calls, and service recovery with ease

    • Ensure the studio is always organized, welcoming, and guest-ready

    • Support social media, events, and community outreach efforts when needed

    Team Support

    • Assist with onboarding and training new Sales Associates

    • Step in to lead when the GM is unavailable

    • Foster a team culture focused on accountability, collaboration, and results

    What Were Looking For:

    • 12+ years in a sales or customer service leadership role (fitness or wellness preferred)

    • Proven success in converting leads and closing memberships or high-ticket services

    • Comfortable with outbound calling, CRM tools, and fast-paced studio environments

    • A team player with excellent communication and people skills

    • Passionate about health, movement, and helping others feel their best

    • Available to work 2030 hours per week, including one weekend day

    What Youll Get:

    • Competitive hourly pay + commission

    • Free and discounted stretch sessions

    • Ongoing training and leadership development

    • Opportunity for growth into a full-time leadership role

    • A fun, high-energy team that values wellness and purpose-driven work

    Ready to Lead, Sell, and Make an Impact?
    If you love sales and want to help people feel their best every day, wed love to meet you.

    Numbers & Facts

    LocationBothell, Washington

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