Assistant General Manager

People: Day-to-day leadership of the front desk and all hourly front-of-house staff. Shift-level coaching, scheduling, onboarding, and accountability. A culture where standards are clear and people want to stay.

Hospitality and F&B: Floor presence and service execution every shift. Bar, lounge, and daytime caf . TABC compliance. Inventory, ordering, food-vendor coordination, daily reconciliation, and invoice processing (MarginEdge).

Operations: Daily open and close, walkthroughs, and checklists. Booking oversight in Playtomic and Playbypoint. Facility and maintenance follow-through. SOPs held and improved. Operational reporting to the GM.

Events: Operational execution of tournaments, corporate, social, clinics, and member events. Run-of-show with a named owner on every line. Vendor and staffing coordination, setup, breakdown, and real-time problem solving.

Member Experience: Every member and player gets a premium experience. Courts, locker rooms, lounge, and common areas always ready. Concerns resolved fast.

Three or more years managing a full-service bar, restaurant, or multi-concept venue.

Proven leadership of hourly teams. You coach people, not just tasks.

Strong operational instincts: scheduling, labor, reconciliation, inventory.

Experience managing food vendors and vendor relationships.

Comfortable with POS and scheduling systems (Union POS, 7shifts, Playtomic, Playbypoint, MarginEdge, Gusto). You learn new tools fast.

TABC certification, or willingness to obtain it before opening.

Ability to pick up padel club operations quickly.

Available evenings and weekends during events and peak service.

Opening or startup experience is a plus.