About Us: BBB was founded in 2008 by James Beard award-winning and Michelin-recommended chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.
Job Overview: We are seeking a dedicated and experienced Assistant General Manager to join our dynamic team. The ideal candidate will play a crucial role in supporting the General Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position is perfect for someone with a strong background in the food service industry who is ready to take on leadership responsibilities.
Duties:
- Assist the General Manager in managing daily operations, including staff supervision and training development.
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and sanitation.
- Oversee budgeting processes, including monitoring expenses and managing inventory effectively.
- Coordinate shift management to ensure optimal staffing levels and efficient workflow during peak hours.
- Utilize POS systems for transaction processing and reporting, ensuring accuracy in financial records.
- Provide leadership and support to team members, fostering a positive work environment that encourages growth and development.
- Handle customer inquiries and resolve issues promptly to maintain high levels of satisfaction.
- Assist in menu planning and culinary operations to enhance the dining experience.
- Must be flexible and able to work both front-of-house and back-of-house positions as needed.
Experience:
- Previous experience as an Assistant Manager or in a similar supervisory role within the restaurant or food service industry is required.
- Strong knowledge of food handling practices, culinary techniques, and food safety regulations.
- Proven ability to develop training programs that enhance team performance and operational efficiency.
- Experience with budgeting processes and financial management within a restaurant setting is preferred.
- Familiarity with POS systems and their application in managing sales transactions effectively.
- Excellent communication skills with the ability to lead a diverse team.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Want to join the Big Bad team? We offer great opportunities for growth.
We are seeking individuals for all positions at all Big Bad Breakfast locations constantly. We hire folks with a positive attitude and who are willing to work and learn from our experienced staff and management, regardless of age, race, gender or religious preference. We strive to create a workplace that is balanced, pleasant and as enjoyable as a busy restaurant workplace can be.
Please take a moment to fill out our initial application and we will be in touch!