Assistant General Manager - Chicago

Legal Sea Foods LLC

Chicago, IL

JOB DETAILS
SKILLS
Beverages, Coaching, Communication Skills, E Programming Language, Fitness, Food Safety, Health Plan, Healthcare, Leadership, Legal, Maintain Compliance, Operations Management, Organizational Skills, Podcasting, Problem Solving Skills, Restaurant, Safety Compliance, Sanitation, Service Delivery, Team Lead/Manager, Team Player, Training Program
LOCATION
Chicago, IL
POSTED
10 days ago

Assistant General Manager - Lead the Guest Experience

At Legal Sea Foods, great hospitality starts with great leadership. Our restaurants are built on quality, consistency, and a commitment to delivering an exceptional guest experience.

We're looking for an Assistant General Manager (AGM) who is passionate about hospitality, thrives in a high-volume environment, and is ready to lead, develop teams, and drive results.

Why This Role is Exciting

This is more than a management role, it's an opportunity to take ownership of key areas of the restaurant, develop future leaders, and play a critical role in overall business performance. You'll partner closely with the General Manager to lead operations and deliver outstanding guest experiences.

What You'll Do

  • Lead daily front-of-house operations, ensuring an exceptional guest experience
  • Oversee key departments such as service, beverage, training, or host operations
  • Hire, train, coach, and develop managers and team members
  • Drive performance through effective scheduling, labor management, and operational execution
  • Resolve guest concerns with professionalism and a hospitality-first mindset
  • Ensure compliance with all food safety, sanitation, and company standards
  • Step into full leadership of the restaurant in the absence of the General Manager

What You Bring

  • 2-5 years of restaurant management experience in a high-volume environment
  • Strong leadership presence with the ability to motivate and develop teams
  • A passion for hospitality and delivering exceptional guest service
  • Ability to make decisions, solve problems, and lead in a fast-paced setting
  • Excellent communication and organizational skills
  • Flexibility to work nights, weekends, and holidays

What We Offer

  • Competitive compensation with performance-based incentives
  • Comprehensive healthcare coverage, including medical, dental, vision, and health savings options
  • 401(k) with company match opportunities
  • Paid time off designed to support rest, recharge, and work-life balance
  • Structured manager training program with hands-on development from day one, supported by ongoing learning through in-person sessions, virtual training, language support, and leadership podcasts
  • Career growth with defined paths to advancement, with more than half of our managers promoted from within the company
  • Ownership of your team, including hiring, development, and performance
  • Wellness programs that support your well-being, with fitness and healthcare incentives that reward participation
  • A culture built on accountability, teamwork, and high standards, where leaders are expected to develop people and deliver results

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.

About the Company

L

Legal Sea Foods LLC

Legal Sea Foods was born in 1950 when George Berkowitz opened a fish market in the Inman Square neighborhood of Cambridge, Massachusetts. He opened it adjacent to his father Harry’s grocery store Legal Cash Market where customers were given “Legal Stamps” (forerunners of S&H green stamps) with their purchases. It’s here that the “Legal” name became synonymous with quality and freshness.

In 1968, the Berkowitz family opened its first seafood restaurant, right next to the fish market. The fish was simply prepared, either broiled or fried, and served on paper plates at communal picnic tables.  Despite the low-key trappings, the food was second to none and word quickly spread.  This early success led to further expansion and now, six decades later with restaurants along the Eastern Seaboard, the family philosophy endures:  Legal Sea Foods is a fish company in the restaurant business.

George's son, Roger, has been at the helm since 1992 and has expanded the business into new markets while maintaining the company's focus on its proud tradition and core values.  So when we say, "If it isn't fresh, it isn't Legal!," we renew a commitment that has sustained us for over a half-century.

We are "fanatics for freshness"® and quality - so much so, that we built our own state-of-the-art fish processing plant and food safety laboratory.  

We impose the very highest standards for quality, sanitation and safety at every step – from purchase, to processing, to shipping and finally to preparation in our restaurants.  And we’ve been doing this for years. Back in the 1990s, the FDA partnered with us in establishing the seafood inspection program known as Hazard Analysis Critical Control Point (HACCP).

Our controls in place at our Quality Control Center enable us to follow our fish from pier to plate.  In other words, we can trace the fish you ordered back to the waters in which it was caught.

It’s not a fish tale, but a tale of fish 60 years in the making…of a family-owned seafood market that spawned a restaurant company.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Restaurant/Food Services
EMPLOYEE BENEFITS
401K, Employee Referral Program
FOUNDED
1950
WEBSITE
http://www.legalseafoods.com/