Maintain relationships with regular guests and assist with their needs;* Complete general administrative tasks including opening and closing duties, processing refunds, and maintaining restaurant facilities and supplies;* Help track labor, comps/voids, and other controllable costs with accuracy and integrity;* Support revenue strategies through upselling training, menu knowledge, and service pacing;* Assist with all training for front-of-house staff, including updating training materials and maintaining ongoing development for team members;* Communicate cross-departmental updates, issues, and wins proactively and consistently;* Participate in weekly leadership meetings and contribute solution-focused insights;* Collaborate with the culinary, beverage, and fellow service leaders to run an efficient & cohesive restaurant;* Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position;* Schedule subject to modification or approval by the General Manager or Service Director. Set the tone for hospitality modeling warm, anticipatory service and coaching the team in real time;* Manage pacing, flow, and table turns to maintain both guest satisfaction and restaurant goals;* Maintain & progress all areas of service in the restaurant;* Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation;* Monitor dining room cleanliness, ambience, and readiness across all dayparts;* Communicate professionally and confidently with guests, employees, and leadership.*