ASSISTANT GENERAL MANAGER - EVENT CENTERS

ASSISTANT GENERAL MANAGER - EVENT CENTERS

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BRIEF DESCRIPTION:

Under the Director's supervision, the Assistant General Manager provides leadership and supervisory oversight for the operations of the Multi-Purpose Events Center (MPEC), including the Ray Clymer Exhibit Hall, Kay Yeager Coliseum, J.S. Bridwell Ag Center, and Memorial Auditorium Performance Hall. The position works closely with the Director to support and advance the goals and priorities established by City Council and City Management.

The Assistant General Manager oversees departmental operations including Food and Beverage, Ticketing, Operations, Facility Maintenance, Events, Booking, and Security. The position is responsible for the successful day-to-day operation of the facilities and effective execution of events. The position regularly makes operational decisions and exercises sound judgment when addressing event, staffing, customer, safety, security, and facility-related issues. The Assistant General Manager is expected to be a visible and engaged leader who promotes operational excellence, employee performance, customer service, and professionalism.

LICENSING REQUIREMENTS:

Driver's License Required -Y Type - C

OTHER REQUIREMENTS:

Ability to work a flexible schedule, including evenings, weekends, holidays, and extended hours as required by facility and event schedules.

ESSENTIAL FUNCTIONS:

Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function.

(S) Sedentary (L) Light (M) Medium (H) Heavy (V) Very Heavy

Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Exerting up to 20 lbs. occasionally; 10 lbs. frequently; or negligible amounts constantly; OR requires walking or standing to a significant degree. Exerting 20-50 lbs. occasionally; 10-25 lbs. frequently; or up to 10 lbs. constantly. Exerting 50-100 lbs. occasionally; 10-25 lbs. frequently; or up to 10-20 lbs. constantly. Exerting over 100 lbs. occasionally; 50-100 lbs. frequently; or up to 20-50 lbs. constantly.

# Code Essential Functions

1 L Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice

2 L Provides leadership and oversight of the day-to-day operations of the MPEC, Ray Clymer Exhibit Hall, Kay Yeager Coliseum, J.S. Bridwell Ag Center, and Memorial Auditorium Performance Hall, ensuring facilities are safe, clean, properly staffed, and event-ready.

3 L Supervises, trains, schedules, and evaluates full-time, part-time, and event staff and provides leadership and direction to departmental operations including Food and Beverage, Ticketing, Operations, Facility Maintenance, Events, Booking, and Security.

4 L Works closely with event organizers, promoters, clients, vendors, contractors, City departments, and other stakeholders to coordinate event requirements, resolve operational issues, and ensure a positive experience for event organizers, attendees, facility users, and the community.

5 L Develops and implements operational policies, procedures, safety plans, and security protocols and coordinates with security personnel, law enforcement, fire/EMS, maintenance, and other departments to ensure safe and efficient event operations; responds to emergencies and other significant operational issues using sound judgment.

6 L Monitors facility operations, event performance, staffing, expenses, and revenues and assists with the development, management, forecasting, and reporting of departmental budgets and financial performance.

7 L Assists the Director with facility improvement projects, capital projects, maintenance needs, long-range operational planning, and implementation of practices that improve facility operations and service delivery.

8 L Assists the Director in supporting and advancing the goals and priorities established by City Council and City Management; represents the facilities and the City professionally at events, meetings, and community functions and performs other related duties as assigned.

MINIMUM JOB REQUIREMENTS:

• Description of Minimum Job Requirements-

Experience-Related Requirements Over four years and up to and including eight years.

Vocational/ Educational Preparation Requires Bachelor's degree or education and training equivalent to four years of college education in business, liberal arts, or any field other than engineering or the hard sciences.

Position : 1924001

Code : 1924-1

Type : INTERNAL & EXTERNAL

Location : MPEC

Grade : EX 122

Job Family : 13.1121.00 MEETING, CONVENTION

Job Class : MPEC EVENT OPER MGR

Posting Start : 10/13/2026

Posting End : 12/31/9999

SALARY RANGE: $40.44-$43.68

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