Join the team that scoops magic.
In this role, you'll partner closely with your general manager to support daily operations, build and develop strong teams, and create exceptional experiences for both employees and guests. You'll help drive operational excellence, foster an engaging and inclusive shop culture, and contribute to making each shop a true neighborhood destination. Combining hands-on leadership with operational execution, you'll play a key role in bringing the Salt & Straw experience to life every day.
What assistant general managers do
Assistant store managers support the overall success of the shop by leading people, operations, and guest experience.
Why you'll love it here:
We offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth.
Performance bonus plan tied to your impact and shop success
Financial flexibility: optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months
Medical, dental & vision insurance options starting your first month
Paid time off: start with 2 weeks PTO, grows from there
Paid holidays: 12 paid holidays/year
Paid sick time: stay home, stay well, get paid
Two days off in a row (a rarity in retail!)
Mental health support: on-demand access 24/7/365 for you and your family
Educational support: up to $1,800/year to support your learning goals
Team discount: 30% off all the magic
First dibs on flavors before the public
Pet insurance (because pets = family)
Flexible spending accounts, accident & critical illness insurance, and more
You're a great fit if you:
Wage transparency
We are actively embracing pay transparency by disclosing the hiring wage for this role as $28.22-$30.11, highlighting its full earning potential within the broader range of $28.22-$34.50.
Food allergy warning
This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.
Equal employment opportunity (EEO) statement
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our talent team at people@saltandstraw.com.
Work authorization and E-Verify
We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.
Our values
Create the unbelievable
Show up generously
Act with thoughtful curiosity
Share human kindness
Make it count
These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace.
Join us as we reimagine the ice cream experience, crafting joy and wonder, one scoop at a time.