Assistant General Manager

Overview:

Ready to Lead. Ready to Grow. Ready to Have Some Fun Along the Way?

Bubba Gump Shrimp Co. is looking for an energetic, people-focused Assistant General Manager to help lead our team and deliver the fun, memorable hospitality our guests love. If you’re a hospitality leader who thrives in a fast-paced environment, enjoys developing people, and is motivated by creating great guest experiences, this could be the opportunity you’ve been waiting for. As Assistant General Manager, you’ll play a key role in driving daily operations, coaching and developing team members, supporting sales and profitability, and creating a positive culture where people want to come to work and guests want to come back. We’re looking for a hands-on leader who leads by example, embraces accountability, and is ready to take the next step toward General Manager. Bring your leadership.

Build your team. Have fun. Grow your career with Bubba Gump Shrimp Co.!

 

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities:

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas.  Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications:

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment

• Extensive front of house knowledge; Advanced knowledge of financial aspects
• Strong interpersonal and conflict resolution skills
• Stable and progressive work history; Strong work ethic

 

EOE