Assistant General Manager (Manhattan & Surrounding Area)

About the role

The Dermot Company, LP, is seeking an Assistant General Manager of Property Operations to join our dynamic team. In this role, you will contribute to the continued growth and operational excellence of our luxury residential portfolio. This position plays an important part in advancing Dermot’s commitment to delivering exceptional resident experiences, supporting property performance, and upholding our standards of integrity, collaboration, and innovation.

As the Assistant General Manager we’ll look to you to:

·         Assist the GM with the daily operation of a luxury multifamily property.

·         Mediate discussions with new and existing residents.

·         Handle the accounts payable and receivables for property promptly.

·         Prepare and review tenant arrears for legal action.

·         Prepare and distribute memos, notices and other correspondence to residents, at the direction of the GM.

·         Assist the GM with building code compliance requirements.

·         Assist with accurate tracking of property level information.

·         Assist in producing monthly management reports and other reports assigned.

·         Collaborate with the GM, Resident Manager (RM), and other team members to ensure the highest level of resident satisfaction.

·         Source and manage vendors and contractors as needed.

·         Assist with leasing, as needed, including greeting prospective residents, qualifying, determining needs and preferences, and

professionally presenting the community and specific apartments.

·         Collaborate with the leasing team as needed.

·         Ensure that the office is maintained in a pristine and welcoming condition.

·         Complete routine and special projects as assigned.

About You and What You Offer

·         A minimum of 2 years of property management experience in a NY luxury multifamily environment (350+ units).

·         Ability to multitask and thrive in a fast-paced environment with competing priorities.

·         Consistent work history with excellent references.

·         Affordable housing experience is strongly preferred.

·         Demonstrated working knowledge of NYS rent stabilization laws, including rent registrations, IAI and MCI filings, and HPD

violations; experience must be recent.

·         Knowledge of Yardi, On-Site, RealPage ILM preferred.

·         Exceptional communication, interpersonal, attention to detail and follow-through skills.

·         High emotional intelligence, authenticity, curiosity and a customer-first mindset.

·         Proficient in various property management technologies, MSOffice and Google Suite.

·         Authorized to work in the United States without any restrictions.

About Our Culture, Salary & Total Rewards

Our team is the most valuable asset we have. The individual life experiences, knowledge, creativity, skills, self-expression, unique capabilities, cultural influences and talent that our team members share at Dermot collectively contribute to Dermot's culture and success.

Our total rewards program includes a competitive compensation and benefits package designed to support the well-being, growth, and financial security of our employees. The actual compensation will be based on factors unique to each candidate including education, years and in depth of experience.

Compensation for this role: $60-75K

BENEFITS & PERKS

• Comprehensive medical, dental, and vision coverage; disability and life insurance
• We offer a flexible and competitive PTO program as part of our benefits and 11 paid holidays starting upon hire
• Paid parental leave
• 401(k) with company match up to 5% when eligible
• Employee Assistance Program (EAP)
• Company-covered therapy sessions (limited benefit)
• Flexible Spending Accounts (health & dependent care)
• Gym reimbursement
• Pet insurance
• Tuition reimbursement (up to $2,500 per year for eligible coursework)
• Employee housing discount program (eligibility rules apply; based on availability)
• Employee referral program
• Volunteer and charitable-giving opportunities

Dermot strives for an environment where everyone feels welcome and safe. We actively work to offer equitable opportunities for all and look for the right balance of potential, skills, kindness, and curiosity. Dermot does not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or veteran status. We celebrate authenticity and we encourage you to apply if you would like to be considered for this role.