Are you an experienced hotel leader ready to take the next step in your hospitality career?
The DoubleTree by Hilton Manhattan, Kansas, is seeking a dynamic, results-oriented Hotel Assistant General Manager to help lead daily hotel operations, drive guest satisfaction, develop high-performing teams, and maximize hotel profitability.
This is an outstanding opportunity for hospitality professionals with experience in hotel operations, front office management, guest services, revenue management, food & beverage, and team leadership who are looking to grow into a General Manager role.
Why Join Us?
- Competitive Salary
- Performance-Based Bonus Opportunity
- Medical, Dental & Vision Insurance - Benefits Begin DAY ONE!
- 401(k) with Company Match
- Paid Time Off
- Hilton Team Member Travel Discounts Worldwide
- Career Growth & Advancement Opportunities
- Leadership Development Programs
- Employee Recognition Programs
What You Will Do
As Assistant General Manager, you will partner with the General Manager to oversee all aspects of hotel operations, including:
- Front Office Operations
- Housekeeping
- Food & Beverage
- Banquets & Events
- Guest Services
- Team Member Development
- Revenue Performance
- Brand Compliance & Quality Assurance
Key Responsibilities
- Lead daily hotel operations to ensure exceptional guest experiences.
- Maintain Hilton brand standards and operational excellence.
- Drive guest satisfaction scores and online reputation management.
- Oversee staffing, scheduling, training, and employee engagement initiatives.
- Coach and develop team members through performance management and accountability.
- Assist with budgeting, forecasting, labor management, and cost controls.
- Monitor hotel KPIs including occupancy, ADR, RevPAR, guest satisfaction, and profitability.
- Resolve guest concerns and service recovery situations professionally.
- Support revenue generation strategies and sales initiatives.
- Ensure compliance with company policies, safety standards, and Hilton requirements.
- Conduct property inspections and maintain cleanliness and presentation standards.
Qualifications
- 2+ years of hotel management or hospitality leadership experience preferred.
- Previous experience as an Assistant General Manager, Operations Manager, Front Office Manager, Rooms Division Manager, or Department Head preferred.
- Strong leadership, communication, and problem-solving skills.
- Proven ability to lead teams and deliver exceptional guest service.
- Experience with hotel property management systems (PMS).
- Knowledge of hotel financials, labor management, budgets, and revenue management.
- Hilton experience preferred but not required.
- Bachelor's degree in Hospitality Management, Business, or related field preferred.
We are seeking candidates with experience in:
- Hotel Management
- Assistant General Manager
- Hotel Operations
- Hospitality Management
- Front Office Management
- Rooms Division
- Revenue Management
- Guest Services
- Team Leadership
- Employee Development
- Budgeting & Forecasting
- Food and Beverage Operations
- Hilton Hotels
- Hotel Supervisor
- Hotel Operations Manager
- Service Excellence
Who You Are
You are a hands-on hospitality leader who leads from the front, builds strong teams, holds associates accountable, and understands how to create memorable guest experiences while delivering strong business results. You thrive in a fast-paced hotel environment and are passionate about guest satisfaction, operational excellence, and team development.
If you're ready to grow your leadership career with one of the most recognized hotel brands in the world, we'd love to hear from you.
Apply today and join the team at DoubleTree by Hilton Manhattan, Kansas!
Job Type: Full-Time
Schedule:
- Day Shift
- Evening Shift
- Weekends as Needed
- Holidays as Needed
Experience:
- Hotel Management: 2 years (Preferred)
- Hilton Brand Experience: Preferred
DoubleTree by Hilton Manhattan is an Equal Opportunity Employer.