Assistant Library Technician, Relief

Assistant Library Technician, Relief

Salary

$21.95 Hourly

Location

Juneau

Job Type

Part-Time Limited

Job Number

202601024

Department

Juneau Public Libraries

Division

Libraries

Opening Date

10/20/2026

Closing Date

Continuous

Position Number

206008 / 206011 / 206012

Bargaining Unit

Unrepresented

Pay Range

9

Hours Per Week

Varied

Telework Availability

Not Available

• Description
• Benefits
• Questions

Description

Do you have a passion for books and strong computer skills? Come join Juneau Public Libraries team!

We are seeking applicants looking for part-time employment. Candidates should have great customer service skills, a passion for books and learning, strong computer skills, and an interest in promoting library services. Your schedule will include evening and weekend work. While some shifts will be scheduled in advance, relief Assistant Library Technicians are expected to be available to periodically accept additional shifts on short notice.

WHAT IS IT LIKE TO WORK ON OUR TEAM

The Assistant Library Technician relief position is an important part of the Juneau Public Libraries and works as the face of the library. This person can expect to be busy working with the public and library staff providing a welcoming, helpful, and safe environment. This position works at the front desk, usually with a work partner, and monitors the library during shifts. Much of the time on the desk is spent using computers to search for materials or information using our database system, the library catalog, or other electronic resources as well as referring to senior staff.

The library staff is dedicated to serving our patrons in Juneau and those around the state. We use discretion and tact when interacting with patrons and hold patron confidentiality as one of the most important elements in the public service we provide.

WORKING HOURS AND LOCATION

The libraries are open seven (7) days a week. We have three branches: the downtown Juneau Public Library, the Mendenhall Valley Public Library, and the Douglas Public Library. Library administrative offices are located at the downtown branch.

Relief staff hours fluctuate from zero (0) - 40 hours per week, dependent upon need. This position works various shifts, from 2.5 - 5 hours in length, every day of the week between 10:00 AM and 8:00 PM.

Typical Responsibilities

Library relief staff work varied schedules at all library branches on an as-needed basis, and attend staff meetings. Ideal candidates will be adaptable and responsive and have a flexible schedule, strong customer service, communication, and computer skills.

Responsibilities include:

• Greeting patrons, opening library accounts, and answering general inquiries both in person and over the phone.
• Assisting patrons in using online resources, the library catalog, and other services such as wireless internet.
• Using discretion and tact when interacting with patrons and provide patron confidentiality as one of the central elements of public service.
• Handling library materials from libraries across the state and can expect to assist patrons in locating library items and checking items in and out, and collecting payment.
• Performing public-service tasks such as registering voters and selling bus passes.

Library staff employ considerable independent judgement to correct inappropriate conduct including situations with patrons who may be experiencing substance abuse or mental health issues and are potentially violent.

Minimum Qualifications

Education:

Graduation from high school or the equivalent.

Experience:

Six (6) months of customer service experience that included the use of computer systems or databases.

SUBSTITUTION: Post-secondary education in any academic discipline from an accredited college or university may be substituted for the required experience on the basis of 2.67 semester hours (4 quarter hours) for one month of experience.

NOTE: For some positions, experience working with pre-school age children in a structured environment or with specific populations is highly desired but not required.

Other:

Employee must have access to reliable transportation to transport self to Library branches.

Supplemental Information

HIRING MANAGER CONTACT INFO

Hiring Manager: Shari Kitchin

Phone Number: 907-586-0446

Email: shari.kitchin@juneau.org

This recruitment is being used to collect applications for a part-time limited Assistant Library Technician I for the Juneau Public Libraries Department. In accordance with 2 PR 010, part-time limited positions may be non-competitive and are not subject to public announcement.

This recruitment may be used for more than 1 vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to 60 days after the original recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education

If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.

Work Experience

If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.

If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors, please visit: www.governmentjobs.com/careers/juneau/helpandsupport/applicationguide. If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.

For applicant password assistance, please visit:

https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

EEO Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.

Careers with the City & Borough of Juneau offer Many Benefits

The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.

Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental

• No cost employee only plan available

• Employer paid Basic Life insurance--$10,000 for employee, spouse & dependents

• Additional optional coverage available

• Travel protection & financial services offered as part of the Life Insurance coverage

• Optional group-based insurance premiums for

• Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)

• Short-term Disability

• Accident Insurance

• Critical Illness Insurance

• Hospital Indemnity Insurance

• Pet Insurance

• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

• Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 following 1 year of actively working.

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)

• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire

• Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare

• Employer match available for participating PERS Tier IV employees

• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit: Benefits - City and Borough of Juneau

Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served

• 21 days of PL within first year of employment

• Personal leave includes Sick leave

• Thirteen paid holidays a year

• Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program

The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

For more information on the Employee Wellness Program visit Wellness Program - City and Borough of Juneau.

Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices
• Free passes to Parks & Recreation field house, ice arena, and swimming pools

01

This position includes the following shifts, please indicate which you are available for:

• Monday - Thursday, 9:45am - 1:30pm
• Monday - Thursday, 1:30pm - 5pm
• Monday - Thursday, 5pm - 8pm
• Friday, 11:45am - 6pm
• Saturday - Sunday, 11:45am - 5pm

02

Which of the following options best describes the schedule you are looking for:

• Shifts scheduled in advance only
• Short notice shifts only
• Mostly scheduled in advance shifts with the occasional short notice shift
• Mostly short notice shifts with the occasionally scheduled in advance shift

03

How much advance notice would you need to accept an unscheduled shift?

• 0 - 1 hours
• 1 - 3 hours
• 3 - 5 hours
• 5 - 8 hours
• 8+ hours

04

How much customer service experience do you have?

• None
• 0-12 months
• 1-3 years
• 3+ years

05

How much experience do you have working with databases?

• None
• 0 - 12 Months
• 1 - 3 years
• 3+ years

06

How much experience do you have with enforcing policies, working with a code of conduct, or correcting disruptive behavior?

• None
• 0-12 months
• 1-3 years
• 3+ years

07

How much clerical/office experience do you have?

• None
• 0 - 12 Months
• 1 - 3 years
• 3+ years

08

Do you have experience working in a public library?

• Yes
• No

09

Do you have cash handling experience?

• Yes
• No

Required Question

Employer City & Borough of Juneau

Address 155 Heritage Way

Juneau, Alaska, 99801

Phone 907-586-5250

Website http://Juneau.gov