We are seeking a professional and organized Assistant Manager to join our team at our Jerseyville location on South State Street. In this role, you will support the management team in overseeing daily operations, leading staff, and ensuring exceptional service delivery. The ideal candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to fostering a positive work environment while driving organizational success.
Supervise and coordinate daily operations, ensuring all team members adhere to company policies and procedures
Train, mentor, and develop staff members to enhance their skills and career growth
Monitor and evaluate employee performance, providing constructive feedback and conducting performance reviews
Manage scheduling, staffing levels, and workload distribution to optimize productivity
Assist in budget management and cost control initiatives while maintaining service quality
Address customer concerns and resolve conflicts professionally and promptly
Maintain inventory records and coordinate with relevant departments for stock management
Communicate effectively with senior management regarding operational challenges and opportunities
Implement and enforce company standards and best practices across all operations
Support the recruitment and onboarding process for new team members
Qualifications
Proven supervisory or team leadership experience in a fast-paced environment
Strong organizational and time management skills
Excellent interpersonal and communication abilities
Demonstrated problem-solving and decision-making capabilities
Proficiency in performance management and employee development
Ability to multitask and prioritize competing demands effectively
Customer service excellence and commitment to customer satisfaction
Proficiency with point-of-sale systems and relevant software applications
Knowledge of inventory management and operational procedures
Ability to work flexible hours, including evenings and weekends as needed
Professional demeanor with strong ethical standards
Additional Information
All your information will be kept confidential according to EEO guidelines.
Numbers & Facts
Location
Jerseyville, Illinois
Job Type
Full-time
Skills
Best Practicesunmatched
Budget Managementunmatched
Communication Skillsunmatched
Cost Controlunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Establish Prioritiesunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Inventory Reportsunmatched
Leadershipunmatched
Mentoringunmatched
Multitaskingunmatched
Onboardingunmatched
Operationsunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Performance Reviewsunmatched
Point of Sale (POS) Systemsunmatched
Problem Solving Skillsunmatched
Quality Managementunmatched
Record Keepingunmatched
Schedule Developmentunmatched
Service Deliveryunmatched
Staff Developmentunmatched
Team Lead/Managerunmatched
Time Managementunmatched
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