Assistant Manager

Auntie Anne's Pretzels has created a family-oriented working environment built on communication, teamwork, and mutual respect. We are seeking an energetic, positive, and organized natural leader to become the new Assistant Manager at the Auntie Anne's located in the Citadel Outlets. As the new Assistant Manager, you will have the opportunity to execute brand excellence and supervise the overall operations of the store. The Assistant Manager will be able to support operations through a variety of expert positions including customer care, food safety, product preparation, sales performance, and inventory control. However, there is a good bit of fun mixed in. After all, we make pretzels so it is impossible NOT to have fun here. The ideal candidate will be able to encompass all these elements while mixing a bit of fun!

Essential duties and responsibilities for the Assistant Manager include:

• Manages restaurant operations during scheduled shifts.
• Schedules and supervises staff.
• Monitors inventory levels, orders supplies, and manages deliveries.
• Ensures store meets health, food safety, and safety regulations.
• Exercises good judgment in decision-making and reporting issues to the GM.
• Resolves customer complaints.
• Maintains critical product and service quality standards such as restaurant cleanliness, sanitation, and timely service.
• Completes required side work duties and end-of-shift checkouts to ensure smooth operation of the restaurant.
• Maintains register area clean and well organized. Stocks register area with any supplies or items needed.
• Answers questions about menu items including food content, preparation style, beverages, and other food services.
• Assists crew members with food preparation.
• Perform other duties as directed by General Manager

Education and Experience

• Minimum of 3 years of Assistant management experience in the food industry.
• Possess valid food handlers certificate if required by state or local government.
• Proficient in Excel and other Microsoft Office programs.

Auntie Anne's and Eureka Food Enterprises is an Equal Employment Opportunity employer committed to fostering, cultivating and preserving a culture of diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make our employees unique.