KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join our team.
This is a full time position and compensation will range based on experience.
If you inspire others by your energetic and engaging personality, have a natural curiosity and interest in people then KPM is for you! We are looking for people wanting to kick start their careers in a fast paced and growing company!
The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.
Responsibilities:
Collect all rent, late fees, and utility payments
Issue notices (3-day, lock out, etc.)
Prepare, file, and follow up on all eviction cases in a timely manner
Reduce delinquency by performing timely walk-throughs of units
Review lease expiration on a 90-day cycle and follow up with current residents on renewals
Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
Perform other duties assigned
Requirements:
High School Diploma or Equivalent required / College degree preferred
3+ years of experience as an Assistant Manager on a multifamily property
Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
Experience with CAM or CAPS
Experience with Onesite
Customer service experience
Excellent verbal and written communication skills
Must be able to communicate effectively with residents and team members
High sense of urgency, with the ability to meet deadlines
Ability to remain organized, professional, and respectful in challenging situations
Physical Requirements / Working Conditions:
Prolonged periods sitting, standing, and walking throughout the workday