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Assistant Manager

Happy Day Restaurants
  • Lewiston, ID
  • Full-time
17 days ago

Job Description

Benefits:
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Dental insurance

Key Responsibilities


Restaurant Operations & Leadership


  • Support the General Manager in overseeing daily restaurant operations.

  • Lead and motivate Front of House (FOH) and Back of House (BOH) teams.

  • Maintain high standards for food quality, cleanliness, hospitality, and service.

  • Ensure opening, closing, and shift procedures are completed accurately.

  • Maintain a strong leadership presence on the restaurant floor.

  • Enforce company policies consistently and fairly.

Team Development & Accountability


  • Recruit, train, coach, and develop team members.

  • Conduct daily pre-shift meetings to communicate goals and expectations.

  • Provide ongoing performance feedback and recognition.

  • Promote teamwork, professionalism, and a positive workplace culture.

  • Hold employees accountable for performance, appearance, attendance, and service standards.

  • Identify and develop future leaders within the organization.

Guest Experience & Hospitality


  • Lead by example in delivering exceptional guest service.

  • Resolve guest concerns professionally and promptly.

  • Maintain restaurant appearance, cleanliness, and dress code standards.

  • Monitor service speed, accuracy, and overall guest satisfaction.

  • Build lasting relationships with guests and the community.

Financial Performance & Business Results


  • Assist with labor scheduling, productivity, and labor cost management.

  • Understand restaurant sales, food costs, and operating expenses.

  • Monitor waste, inventory, and cost-control opportunities.

  • Help achieve daily sales and profitability goals.

  • Support restaurant marketing, promotions, and sales-building initiatives.

Systems & Operational Compliance


  • Utilize Toast POS for restaurant operations and reporting.

  • Complete and verify daily operational checklists through JOLT.

  • Support inventory management and reporting through Restaurant365 (R365).

  • Ensure compliance with food safety, sanitation, and workplace safety standards.

  • Maintain accurate operational records and reporting.

Qualifications


  • Previous restaurant management or supervisory experience preferred.

  • Strong leadership, communication, and organizational skills.

  • Ability to coach, motivate, and hold team members accountable.

  • Understanding of restaurant financial performance, labor management, and food costs.

  • Passion for hospitality and delivering outstanding guest experiences.

  • Ability to work in a fast-paced, high-volume restaurant environment.

  • Willingness to work flexible schedules, including evenings, weekends, and holidays.

  • Strong problem-solving skills and a positive, solutions-focused attitude.

  • Experience with Toast, JOLT, or R365 is a plus.

Our SHINE Core Values


At Happy Day Restaurants, our leadership philosophy is built around five core values:


  • S – Servant Leadership: Lead by example, serve others, and empower team members to succeed.

  • H – Heart: Demonstrate compassion, sincerity, gratitude, and trust.

  • I – Inspired: Bring enthusiasm, creativity, and motivation to the workplace.

  • N – Network: Build strong relationships, encourage teamwork, and share resources.

  • E – Excellence: Pursue high standards, professional mastery, and continuous improvement.

We expect our Assistant Managers to demonstrate these values every day through their actions, decisions, and leadership.


Benefits & Opportunities


  • Competitive compensation based on experience.

  • Health and dental benefits for eligible employees.

  • Paid vacation for eligible employees.

  • Career advancement and leadership development opportunities.

  • Supportive, team-oriented work environment.

  • Opportunity to grow into a General Manager position.

Who We're Looking For


We want a leader who:


  • Leads from the front, not from the sidelines.

  • Takes ownership and responsibility for results.

  • Is comfortable making decisions and holding standards.

  • Has a passion for developing and recognizing people.

  • Understands that great hospitality begins with a great team.

  • Leads with integrity, consistency, and a strong work ethic.


Numbers & Facts

LocationLewiston, ID
Job TypeFull-time

Skills

  • Coachingunmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Corporate Policiesunmatched
  • Cost Controlunmatched
  • Dental Insuranceunmatched
  • Financial Managementunmatched
  • Food Qualityunmatched
  • Food Safetyunmatched
  • Health Insuranceunmatched
  • Inventory Costsunmatched
  • Inventory Managementunmatched
  • Inventory Reportsunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Operational Expenditure (OPEX)unmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Problem Solving Skillsunmatched
  • Profit & Lossunmatched
  • Record Keepingunmatched
  • Restaurantunmatched
  • Safety Complianceunmatched
  • Safety Standardsunmatched
  • Safety/Work Safetyunmatched
  • Salesunmatched
  • Sanitationunmatched
  • Servant leadershipunmatched
  • Service Deliveryunmatched
  • System Operationsunmatched
  • Team Buildingunmatched
  • Team Playerunmatched

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