Be a reliable, energetic, and motivated individual
Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
Love to help and serve customers and possess exceptional customer service skills
Have the ability to lead a team and maintain positive working relationships with all team members
Have the ability to maintain a professional appearance at all times
Be able to adapt to a fast-paced work environment with changing customer volume levels
Have the ability to speak clearly, listen attentively, and follow instructions
Have a complete understanding of all Poke House rules and regulations
Expectations & Responsibilities:
Ability to handle conflict
Ability to work a rotating schedule as needed
Ability to cover shifts due to call-offs
Ability to remain calm under pressure and stressful situations
Make and publish schedules every week
Conduct and send Weekly Reports to the Regional Manager regarding sales, labor, and progress of the store
Oversee employee training, and, when necessary, termination of employees with the guidance of the Regional Manager.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
Maintain a professional restaurant image such as proper staff presentation and appearance standards.
Assist in vendor and inventory ordering of products.
Ensure a positive guest experience.
Assist Store Manager with completing employee quarterly performance evaluations
Announce operational and procedural changes
Assist Store Manager in conducting monthly store meetings
Requirements:
At least 1 year of restaurant management experience(References will be requested)
At least 21 years of age (Assistant Manager)
Commit to working at least 5 days a week | Full Time (80 hours per pay period) + overtime if needed
Be able to communicate in the primary language(s) of the work location
Manager Serv Safe certification paid for by Poke House(Within 90 days of employment)
Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
Physical requirements: Long periods of standing, walking, and lifting (up to 50 lbs)
Poke House Perks:
Competitive Compensation
Bi-Annual Raises
Flexible Scheduling
401k
Employee Meal Program
Referral Bonuses
Bi-Annual Company Dinners
We promote from within | All Corporate employees were promoted from in-store positions!
Job Type: Full-time
At Poke House, our mission is to capture California’s adventurous spirit in our tasty, modern poke while supporting local small businesses and preserving the environment. We work hard to craft each delicious poke bowl and ensure that the quality of our ingredients are always top grade. Our sushi-grade fish is delivered daily, and our fruits and vegetables are locally sourced, prepared fresh every day, and organic when possible. From construction to consumption, we are committed to being environmentally conscious.