Assistant Manager of Data Systems and Student Advising

FRAMINGHAM PUBLIC SCHOOLS

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Assistant Manager of Data Systems and Student Advising

Department of Adult ESL

2026-2027 School Year

POSITION SUMMARY

The Assistant Manager of Data Systems and Student Advising serves as a key administrative supervisor managing the daily operations of student advising and the overarching administrative data infrastructure for Framingham Adult ESL Plus. This position exercises independent management authority over student advising operations, database development and maintenance, and state reporting compliance. This role formulates operational procedures, manages personnel, and ensures institutional alignment with Massachusetts Department of Elementary and Secondary Education (DESE) / Adult and Community Learning Services (ACLS) standards, directly benefiting the students, staff, and citizens of Framingham.. This commitment aligns with Framingham Public Schools' high expectations for achievement, equal access to culturally responsive, quality instruction, academic proficiency for all students, and a sense of belonging for all subgroups within our schools.

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OUR MISSION

Framingham Public Schools (FPS) is committed to excellence for all students and to creating a workforce that reflects our community's rich racial, linguistic, and cultural diversity. Guided by our mission to empower free-thinking, responsible citizens, we value inclusion, equity, and cultural responsiveness in all we do. FPS strives to provide a safe and welcoming environment where every student and staff member can thrive. We actively seek educators and staff who are committed to antiracism, social justice, and civic engagement. We strongly encourage applications from individuals with disabilities and from members of historically underrepresented groups.

Framingham Public Schools is an Equal Opportunity Employer committed to building a culturally responsive, antiracist, and inclusive community where all individuals are valued, respected, and supported to thrive.

ABOUT FRAMINGHAM

Framingham, Massachusetts, is a vibrant and diverse suburban community located 20 miles west of Boston, serving as a major hub in the MetroWest area. It successfully blends urban convenience with the comfort of New England neighborhoods, characterized by cultural diversity and a strong community spirit.

A key asset is the Framingham Public School system, which is committed to equity, inclusion, and student success across its nine elementary schools, three middle schools, and Framingham High School. The district is recognized for its dual language programs, comprehensive special education services, and dedication to serving a diverse student population, preparing all learners for college and careers.

Framingham is also home to Framingham State University and offers abundant outdoor opportunities, including Cushing Memorial Park and Callahan State Park. With its blend of educational resources, accessibility, and dynamic community life, Framingham is a welcoming place to live and grow.

CERTIFICATES, LICENSES, REGISTRATIONS

• Current status as a Certified Application Counselor (CAC) for MassHealth is required.

TRAINING AND EXPERIENCE

Framingham Public Schools seeks candidates whose background, teaching, or service has prepared them to contribute to our commitment to diversity, inclusion, and belonging in all aspects of education.

• Educational Requirement:A Bachelor''s Degree from an accredited college or university in Public Health, Data Management, Educational Administration, Public Administration, or a related field is preferred (candidates with degrees in progress will be considered).

• Professional Experience:A minimum of three (3) to five (5) years of progressive administrative experience is required, including direct staff supervision and relational database management (MS Access/LACES experience strongly preferred). Experience with MassHealth enrollment, quality assurance (QA), and knowledge of healthcare providers in the MetroWest area preferred.

• Language Proficiency: Bilingual proficiency in Spanish and/or Portuguese is preferred.

SKILLS AND ABILITY

To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skills, and abilities required:

• Data Systems & Infrastructure Administration: Functional administration over relational database systems (FAESL Access / LACES integration), including backend structure design, interface customization, query development, and system security.

• Regulatory Compliance & State Reporting: Thorough knowledge of MA DESE and ACLS regulations, policy frameworks, data submission protocols, state audit preparations, and accountability standards.

• Personnel & Supervisory Management: Ability to manage daily operational assignments, direct staff (2.0+ FTE Student Advisors), establish performance standards, and guide recruitment and staff evaluation processes.

• Strategic Leadership & Policy Enforcement: Proven capacity to formulate, implement, and enforce operational policies and standard operating procedures for the student advising department.

• Independent Initiative & Executive Discretion: Demonstrated capability to exercise independent discretion, resolve complex operational issues, and maintain high-level organizational data integrity.

• Organization & Data Governance: Exceptional ability to establish data governance protocols, conduct quality control auditing, enforce version controls, and streamline digital and physical office systems.

• Technical & Analytical Data Skills: Ability to analyze complex datasets to generate high-level administrative reporting, outcome trends, and strategic recommendations for leadership and grant funders.

• Healthcare & Community Resource Knowledge: Familiarity with MassHealth enrollment processes, QA standards, and healthcare providers across the MetroWest region.

• Communication & Interpersonal Skills: Clear, precise, and effective verbal and written communication skills to field questions from district leadership, state agencies, staff, and program participants.

• Cultural Proficiency: Demonstrated cultural proficiency and competence in fostering an equitable and inclusive district environment for all staff, students, and families.

• Professionalism & Composure: Maintain regular, predictable, and punctual attendance; exhibit professionalism in managing administrative priorities and high-stakes deadlines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.

I. Personnel Management & Supervision

• Directly supervises Student Advisors (totaling 2.0+ FTE), overseeing daily operational assignments, scheduling, and workflow management.

• Plays a primary role in the recruitment, screening, interviewing, and selection of advising staff; provides recommendations regarding hiring, promotion, discipline, and termination.

• Establishes performance standards, trains staff on advising protocols and data entry, and conducts regular supervisory check-ins to monitor compliance and quality.

II. Strategic & Operational Leadership

• Formulates, implements, and enforces operational policies and standard operating procedures for the student advising department.

• Exercises independent judgment in interpreting and applying complex ACLS/DESE rules, policies, and grant mandates to program operations.

• Represents department leadership in cross-functional administrative meetings and serves as the primary operational escalation point for student advising issues.

III. Data Systems & Infrastructure Administration

• Exercises complete functional administration over the program's relational database systems (FAESL Access / LACES integration), including backend structure design, interface customization, query development, and system security.

• Establishes and enforces data governance protocols, quality control auditing, version controls, and data integrity standards across the organization.

• Analyzes complex program datasets to generate high-level administrative reporting, outcome trends, and strategic recommendations for executive leadership and grant funders.

IV. Regulatory Compliance & Grant Reporting

• Serves as the designated administrative officer for MA DESE data submission and accountability compliance.

• Coordinates state audit preparations, data validation procedures, and submission of required performance reports to DESE/ACLS.

• Audits student files and advising tracking systems to ensure full statutory and regulatory compliance.

Other duties as assigned.

PHYSICAL WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Mobility, Navigation & Travel: Must move about and traverse throughout the school building and grounds; requires the ability to navigate effectively throughout classrooms, cafeterias, and playgrounds for supervision and instruction. Must be able to engage in frequent standing, walking, bending, stooping, kneeling, and reaching. Must navigate tight spaces between desks and move furniture to reorganize learning spaces.
• Stationary Tasks: Often remains in a stationary position for considerable periods of time for instructional delivery, administrative tasks, and meetings.
• Sensory Requirements: Must be able to see and hear continuously to ensure student safety, monitor classroom operations, and provide instruction in active school environments. Continuous need for close and distance vision to monitor students, along with auditory acuity to hear in crowded environments.
• Communication: Must communicate effectively and clearly with students, parents, and district personnel in person, via email, and on the telephone or video conference.
• Manual Dexterity & Technology: Frequent use of hands to finger, handle, or feel. Must be able to operate a computer, input data, and utilize instructional technology and office productivity machinery continuously throughout the day.
• General Physical Strength: Ability to lift, move, and position classroom materials and equipment (up to 30 lbs) such as books, supplies, and bulk student devices.
• Working Environment: Must be able to adapt to dynamic, higher-noise school environments during classroom instruction, recess, and observations. Must be able to sustain exposure to high noise levels, classroom germs, and potential for rapid temperature changes.
• Interaction & Focus: Must interact routinely with diverse stakeholders, meet multiple high-level demands simultaneously, and maintain focus on student needs amid frequent interruptions.
• School Environment Exposure: Ability to navigate and function effectively within diverse school settings, including classrooms, cafeterias, and playgrounds, which involve varying noise levels and high-activity environments. Ability to sustain a very high level of social interaction.
• Behavioral De-escalation & Resilience: Capacity to remain calm and professional when exposed to student behavioral challenges or high-stakes emotional situations; ability to model and apply de-escalation techniques as needed. Likely to be placed in conflict situations where parents and students might become angry or unpleasant on a regular basis.

REPORTS TO

• Director of Adult ESL (and/or designee)
• The performance of this job will be evaluated as per the Framingham School Committee Contract.

SUPERVISORY RESPONSIBILITIES

• None

FAIR LABOR STANDARDS ACT (FLSA) CLASSIFICATION

• This position is classified as Exempt (Salaried).

TERMS OF EMPLOYMENT

• Covered under the Framingham School Committee Contract.

• Work-Year: 260 days (Twelve-Months)

• The District reserves the right to transfer personnel as needed.

EQUAL EMPLOYMENT OPPORTUNITY (EEO)

Framingham Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Framingham Public Schools complies with applicable state and local laws governing nondiscrimination in employment in every location in which the District has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Framingham Public Schools expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, ancestry, marital status, or veteran status.

The Framingham Public Schools prohibit sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at the Framingham Public Schools School Committee website. Framingham Public Schools Nondiscrimination Notice.

Revised 2026