COME WORK WITH A GREAT TEAM!
Roles and Responsibilities
The Assistant Store Manager’s primary responsibility is to oversee the daily retail operations, ensure the highest standards of customer service, and direct those projects and responsibilities assigned and delegated by the General Manager. Other responsibilities include, but are not limited to, the following:
1. Opening and closing of the store
2. Responsibility for safety and security as assigned
3. Knowledge of overall store policies, procedures and goals
4. Knowledge of management responsibilities and serve as back-up for General Manager, filling in for same as needed
5. Overseeing the tasks assigned and delegated to the various store staff members
6. Training of store personnel
7. Supervise in-store personnel to ensure optimum performance and customer service
8. Inventory maintenance
9. General housekeeping of store
10. Shop the competition
11. Participate in store meetings and lead as needed
12. Oversee inventory order placement
13. Oversee inventory receiving and store stocking
14. Achieve sales and productivity goals as established by General Manager, including keeping gross margin at acceptable level
15. Maintain working condition of store equipment and fixtures
16. Set a positive example by following company procedures
17. Suggest rule or policy changes as deemed appropriate to General Manager
18. Develop promotions to increase store traffic
19. Ensure that floor sales staff and cashiers are ready for all promotions
20. Assist in hiring department staff
21. Maintain scheduling
22. Complete evaluations in a timely manner
23. Ensure that end caps, dump bins, and feature displays are properly merchandised and maintained
24. Greet and assist customers on the sales floor
25. Resolve customer claims and complaints in a manner that is timely, courteous and discreet
26. Authorize acceptance of checks in a manner that is consistent with company policy
27. Work with processing of weekly hotsheets and price adjustments ensuring store bin tagging completed in a timely manner
28. Other responsibilities as may from time to time be delegated by the Store Manager or owners
29. Perform job duties of receiver as necessary
30. Resolve any IT issues
Qualifications
Must be able to:
• Lift/ move 50 lbs (low). Anything over this amount should be lifted/ moved with assistance from another staff member
• See, hear, touch, feel (high)
• Use hands/ type (high)
• Sit, walk, stand (high)
• Bend (moderate)
• Climb, twist (low)
• Use computer proficiently
• Work independently and as part of a team
• Communicate efficiently and effectively in writing and verbally
• Adapt to change
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
Ace Hardware / Ben Franklin
15 Freetown Rd
Raymond NH 03077
Work schedule
- 8 hour shift
- Weekend availability
Benefits
- Employee discount
- 401(k) matching
- Vision insurance
- Dental insurance
- Health insurance
- Paid time off