Assistant Manager - Roebuck

Company Description

Core Values distinguish a Company's identity. They are the set of ethics and principles that govern a company's decision making and actions. They also serve as the foundation for the company culture, and the behaviors expected by its workforce. At The Dream Pizza, LLC. those foundational values are:

Excellent Customer Service
Along with delivering quality product and value, our customers service interactions must be guided by empathy, transparency, authenticity, and patience every single time. When we serve customers guided by these principles their experiences can go from satisfactory to exceptional!

Do the Right Thing
Exercise good judgement by “doing the right thing” with each other, our customers, and others. We Do the Right Thing through five principles: Openness; Teamwork; Respect for Each Other; Respect for Our Customers; and Integrity. Strive to understand the impact of our decisions, and accept responsibility for our actions.

Operate Under the Platinum Rule
Treat others the way that THEY want to be treated. We must foster an environment of mutual respect, where every team member, customer, and visitor to our stores, feels welcome and appreciated.

Accountability
Owning the decisions made and their outcomes. Accountability more than simply acknowledging mistakes, but actively learning from them to drive positive outcomes. Taking ownership of one’s actions help foster a culture of trust and improved morale.

Job Description

We are seeking a dynamic and customer-focused Assistant Manager to join our team in
Birmingham, United States. As an Assistant Manager, you will play a crucial role in
supporting daily operations, leading team members, and ensuring exceptional customer
experiences.
Assist in managing daily operations and ensure smooth workflow
Collaborate with the management team to implement and maintain company policies and procedures Oversee and participate in cost control, inventory management, and cash handling processes
Provide excellent customer service and address customer inquiries or concerns promptly
Train, mentor, and develop team members to enhance their skills and performance
Ensure compliance with food safety protocols and maintain a clean, safe work environment
Troubleshoot and resolve operational issues as they arise
Assist in scheduling and staffing to meet business needs
Contribute to the achievement of store performance goals and objectives
Support the implementation of marketing initiatives and promotions

Qualifications

Prior leadership or supervisory experience in a fast-paced environment (preferred)
Strong knowledge of basic operations procedures and best practices
Proven experience in employee training and development Excellent customer service skills with a focus on building positive relationships
Proficiency in operating and troubleshooting relevant technology and point-of sale systems
Demonstrated ability in cost control, inventory management, and cash handling
Strong communication and interpersonal skills
Excellent problem-solving abilities and decision-making skills
Ability to multitask and adapt to changing priorities in a dynamic work environment
Basic financial management skills, including budget tracking and analysis
Detail-oriented with strong organizational skills
Team player with the ability to collaborate effectively with staff and management
Must be at least 21 years of age.

Additional Information

At Domino's we value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We do our best to “Put our People First” by making sure our work environment is safe and provides stability for our team members.