Assistant Operations Manager, Reggie Lewis Track & Athletic Center

About Roxbury Community College:

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act require all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at Clery Report.

Job Description:

Title: Assistant Operations Manager

Unit: Non-union

Department: Reggie Lewis Track & Athletic Center

Reports to: RLC Operations Manager

Position Summary

At The Reggie Lewis Track & Athletic Center, we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we're seeking a reliable Assistant Operations Manager to support morning and evening facility supervisory efforts along with our daily programming activity schedule. Serving as an aid to the Operations Director, this position will handle day-to-day needs for all health and wellness programming and event rental setups, execution, and breakdowns. Additionally, this individual will play a crucial role in maintaining a safe, organized, and welcoming environment for athletes, coaches, and community members throughout the building - possessing good communication and teamwork skills as well as professionalism and attention to detail. Lastly, the Assistant Operations Manager will be responsible for completing inventory reports, equipment maintenance requests, and other accommodations as needed by the Operations Manager, Director of Events, and/or the Sr. Director of Operation. The position will be asked to open/close the facility weekly and on an as-needed basis.

Duties and Responsibilities

• Review operational requirements (as provided by the Director of Events and/or Operations Manager) prior to regularly scheduled events and facility programming initiatives
• Lead material set-up, execution, breakdown, and cleaning efforts as needed
• Maintain facility preparation, organization, and cleanliness of the following areas: fieldhouse; gymnasium; cardio room; weight room; and all other meeting spaces.
• Organize fieldhouse storage areas and handle equipment inventory, including portable basketball courts, track and field standards, etc. Must ensure all facility equipment and materials function properly and meet necessary compliance standards
• Directly address facility and/or athletic equipment concerns throughout the building; elevate those concerns to the Operations Director and/or Sr. Director of Operations when necessary
• Serves as liaison/ point of contact between technical support staff and external contractors (jumbotron, AV, hoops, lighting, etc.) and security
• Confirm start time and end time for event support staff (by signing them in and out of their shifts)
• Complete comprehensive operations report for Director of Events, Operations Manager
• Other duties to be assigned.

Requirements:

Qualifications

• 1-3 years of event supervision experience
• Exceptional customer service skills
• Exceptional organizational and time management skills
• Proficiency with Microsoft Office Suite
• Successful CORI and SORI background check
• The ability to lift 25 pounds, walk up and down stairs, and move tables/chairs
• First Aid and CPR certification (6 months to complete).
• Ability to work flexible hours, including evenings and weekends.
• Preferred Qualifications: Associate degree

Additional Information:

Location: Reggie Lewis Track & Athletic Center 1350 Tremont Street, Roxbury MA 02120

Schedule: 37.5 hours per week, Varied shifts (7:00 a.m.-1:00 p.m.; 1:00 p.m.-9:00 p.m., Monday-Friday)

Compensation (Range): $58,500.00

Anticipated Start Date: ASAP

PHYSICAL REQUIREMENTS:

This position requires the ability to lift heavy objects and perform manual labor. Must be able to lift 50 pounds.

(If benefitted position) Employees of Roxbury Community College are considered employees of the Commonwealth of Massachusetts and receive benefits that include:

• High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Reasonable Dental and Vision Plans
• Flexible Medical Spending Account and Dependent Care Assistance Account
• Low cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
• Tuition Benefit for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options offered by AFLAC
• Professional Development and Continuing Education opportunities
• Qualified Employer for Public Service Student Loan Forgiveness Program
• Cell Phone Bill Discounts with Verizon, AT&T, and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program
• Free employee parking on the Roxbury Campus
• Public Transportation is available to the College via the MBTA Orange Line Roxbury Crossing Station & connecting bus stops, an eight-minute walk to the campus.

Application Instructions:

All applicants must apply online by submitting

• Cover Letter
• Resume
• Names and contact information for three (3) professional references

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

After completing all the steps above, please go back into the newly created account and double check that your resume and cover letter uploaded as you intended.

Roxbury Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact Pat Noel, ADA Coordinator, at 857-701-1290 or pnoel1@rcc.mass.edu.

ADA Compliance

The Massachusetts Board of Higher Education - Roxbury Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education - Roxbury Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Roxbury Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at hrstaff@rcc.mass.edu.