General Responsibilities The Assistant Property Manager is responsible for supporting the Property Manager in maintaining physical assets, maximizing financial returns, and ensuring compliance with HUD regulations and company policies. This role involves overseeing administrative functions, managing tenant relations, coordinating maintenance activities, and ensuring high-quality resident satisfaction across a scattered-site portfolio. Essential Duties 1. General Responsibilities - Assist the Property Manager and Regional Manager with special projects, administrative overflow, and day-to-day operations.
- Maintain professional and cordial relationships with residents, corporate departments (HR, Accounting), government agencies (HUD, local housing authorities), contractors, and vendors.
- Serve as an on-call representative for emergency services during evenings, weekends, and holidays as scheduled.
- Act as a substitute for administrative positions across properties when needed.
2. Physical Wellbeing of the Property & Asset Maintenance - Conduct routine and regulatory unit/property inspections across scattered sites.
- Supervise maintenance personnel, supervisors, and third-party contractors during Property Manager absences.
- Coordinate scheduling of maintenance service requests and vacant apartment make-ready/turnover procedures.
- Identify physical hazards, liability issues, and recommend physical repairs, replacements, and capital improvements within budget parameters.
3. Leasing, HUD Compliance & Recertification - Determine initial and continuing applicant eligibility in accordance with HUD regulations and Fair Housing guidelines.
- Conduct pre-move-in interviews, perform income/asset calculations, and compile move-in certification packages for Compliance department approval.
- Manage the full recertification cycle (120-day, 90-day, 60-day notices) for initial, annual, and interim recertifications, including retroactive rent calculations.
- Execute third-party verifications, complete accurate HUD Form 50059 submissions, and process updates in OneSite.
- Access and maintain EIV/TRACS reports, resolve income discrepancies, and maintain EIV master binders in compliance with company and HUD policy.
- Prepare files for Management and Occupancy Reviews (MORs) and participate in internal/external file audits.
4. Tenant Relations, Legal & Revenue Management - Enforce property policies, lease terms, and Fair Housing regulations consistently.
- Assist in rent collection, delinquency tracking, and preparing pre-close and month-end financial reports.
- Handle non-payment evictions and administrative legal actions, including attending court hearings as the property representative.
- Respond promptly to resident, applicant, and third-party inquiries via telephone, email, and in-person communication.
Salary Range: $55k - $60k Benefits: Health, Dental, Vision, Life & Disability Insurance, 401(k) with company matching, Paid time off.
|