Assistant Property Manager
Job Description
We are looking for a motivated and detail-oriented Assistant Property Manager with experience in affordable housing to support the Property Manager in the day-to-day operations of a residential property. The ideal candidate will have knowledge of affordable housing programs (such as HUD, LIHTC, Section 8) and assist with tenant management, compliance, leasing, and maintenance coordination. This role requires strong communication, organizational, and customer service skills to ensure that residents and the property are well-supported.
Key Responsibilities:
Resident Management:
- Assist in addressing tenant concerns, complaints, and requests, ensuring a high level of customer service.
- Process lease renewals, move-ins, and move-outs in a timely manner.
- Support tenant engagement efforts, fostering a positive community atmosphere.
Affordable Housing Compliance:
- Assist with maintaining compliance with affordable housing regulations, including HUD, LIHTC, Section 8, and other programs.
- Help process income certifications and recertifications to ensure ongoing eligibility for tenants.
- Maintain and update tenant files, ensuring all documentation is accurate and compliant with housing guidelines.
Leasing & Marketing:
- Support the leasing process by conducting property tours, preparing lease agreements, and responding to prospective tenant inquiries.
- Help manage occupancy levels by participating in marketing efforts to attract qualified tenants.
- Track and maintain vacancy listings, ensuring accurate reporting of available units.
Maintenance Coordination:
- Assist with coordinating maintenance requests and repairs, working with vendors and on-site staff to ensure timely completion.
- Conduct routine inspections of units and common areas to ensure the property meets safety and cleanliness standards.
Financial & Administrative Support:
- Assist with rent collection, including following up on late payments and enforcing lease terms.
- Help the Property Manager with budget management, expense tracking, and financial reporting.
- Prepare monthly reports on occupancy, income, and expenses as required.
Team Collaboration:
- Work closely with the Property Manager and other team members to ensure smooth daily operations.
- Provide administrative support, including scheduling meetings, preparing reports, and handling correspondence with tenants and vendors.
Qualifications:
Experience:
- 1-3 years of experience in property management, preferably in affordable housing (HUD, LIHTC, Section 8).
- Knowledge of fair housing laws and affordable housing compliance.
Education:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in a related field preferred.
- Property management certifications (e.g., NALP, CAM) are a plus.
Skills:
- Proficiency with property management software.
- Knowledge of affordable housing regulations and compliance.